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Certyneo
Climate Act 2021-1104 · MaPrimeRénov' · ANAH · CEE · eIDAS AES

Electronic signature for French energy renovation

RGE-certified tradespeople, administrative and financial agents, Accompagnateurs Rénov' (MAR), ANAH operators (Soliha, Urbanis, CitéMétrie), CEE delegates — run the whole contractual chain of energy renovation with compliant electronic signatures. MaPrimeRénov' / ANAH / CEE / éco-PTZ mandates, RGE certificates, regulatory energy audits, building quotes, third-party payment: all signed in 2 minutes, with an evidence file ready for an audit.

Real blockers in the French energy-renovation journey

MaPrimeRénov' payment delays extended by incomplete or wrongly signed mandates. ANAH audits (5 years after payment) requiring production of the original mandate — lost by 30% of contractors. CEE cold-calling banned since the 24 July 2020 Act, requiring initial consent tracing. Tripartite RGE contractor + customer + delegate impossible to arrange on paper without a physical meeting. Certyneo solves these four blockers with mobile flow, individual SMS-OTP, and 10-year archiving with admissible eIDAS audit trail.

A poorly signed mandate delays MaPrimeRénov' payment

Incomplete or poorly signed files lengthen aid payment delays. Electronic signature secures the mandate from subscription, with a copy archived for each party.

The original mandate not found during ANAH inspection

ANAH inspection, up to five years after payment, requires the production of the original mandate — lost by many craftspeople. Archiving with probative value makes it available at any time.

CEE consent difficult to trace

Since the ban on cold calling, proving initial customer consent is essential. Timestamping and audit trail materialize this consent in a binding way.

Every act of the energy-renovation journey

Six document families covering the entire journey, from quote to aid collection.

Aid mandates (MPR, ANAH, CEE, éco-PTZ)

Administrative and financial mandates that let an RGE tradesperson, broker or MAR file applications and collect grants on the beneficiary's behalf. The Anah's Cerfa 16089*02 asks for a handwritten statement before each signature: Certyneo has the signatory type it themselves, as Article 1174 of the French Civil Code allows.

RGE contractor certificate

Certificate by which the contractor certifies their RGE qualification (Qualibat, Qualit'EnR, Cequami) to the customer and financer. Timestamped at quote date, admissible to certifying bodies on audit.

Regulatory energy audit

Mandatory diagnosis for selling F/G homes (Climate Act art. 158) and for MaPrimeRénov' Parcours accompagné. Signed by the RGE auditor and the owner, 10-year archiving.

Energy-renovation quote

Construction quote with mandatory mentions (SIRET, RGE, decennial warranty, HT/TTC prices), mobilisable aid and timestamped 14-day withdrawal. French Consumer Code L221-1+ compliant.

RGE contractor third-party payer

Tripartite contract customer + contractor + CEE obligated party, by which the CEE bonus is deducted directly from the quote. Accepted by all obligated parties since 2020.

Assignment of renovation aids

Assignment of claim (art. 1321 French Civil Code) letting a financial delegate become the holder of the right to collect aid in place of the beneficiary. Debtor notification included.

Why RGE contractors and delegates choose Certyneo

Mobile tripartite flow

Contractor + beneficiary + delegate or CEE obligated party in sequential or parallel signing. Each party signs from their phone with individual SMS-OTP. No physical meeting, no lost paper signatures.

Mandate that follows the Anah's Cerfa

Cerfa 16089*02 requires every signature on the MaPrimeRénov' mandate to be preceded by a handwritten statement — "Bon pour mandat", "Bon pour acceptation de mandat". Article 1174 of the Civil Code allows it to be affixed electronically if only the signatory can do so: Certyneo has them type it after an SMS-code check. The Anah publishes no position on the electronic signature of the mandate.

10-year archiving + eIDAS audit trail

Mandate + proof PDF (identity, timestamp, hash, OTP, IP geolocation) archived 10 years, accessible in one click. Admissible in ANAH audit (5 years), CEE audit (6 years) and civil disputes.

Frequently asked questions

Can MaPrimeRénov' and ANAH mandates really be signed electronically?
Yes, provided the form is followed. No Anah text authorises or forbids the electronic signature of the mandate: the decree and order of 29 March 2021, often wrongly cited as a "circular", govern the licensing of agents, not the form of the mandate. Cerfa 16089*02 does, however, ask for a handwritten statement before each signature; Article 1174 of the Civil Code allows it to be affixed electronically if only the signatory can do so. An advanced signature with an SMS code is the right level.
How many signers does Certyneo handle in parallel?
Up to 50 signers per envelope on all paid plans. For energy renovation, the typical flow is tripartite (RGE contractor + beneficiary + delegate) but can reach 5 signers in co-ownership (property manager + council) or Parcours accompagné (mandatory Mon Accompagnateur Rénov'). Sequential or parallel signing.
How long are signed documents archived?
10 years included in all Certyneo plans, broadly covering regulatory requirements: 5-year ANAH audit (art. R321-23 French Construction Code), 6-year CEE audit (art. R221-1 French Energy Code), 10-year decennial construction warranty (art. 1792 French Civil Code), éco-PTZ loan duration up to 20 years. Beyond, archiving is free for Business and Enterprise accounts.
Is the eIDAS audit trail admissible to ANAH or the CEE office?
Yes — an advanced signature is admissible as evidence (Article 1367 of the Civil Code), its reliability being shown by the evidence file: identity checked by SMS code, RFC 3161 timestamp, SHA-256 fingerprint, IP address. In an Anah audit, that file is what you produce in support of the mandate. Neither the Anah, the national CEE unit nor the DGCCRF publishes a doctrine of its own on electronic signatures: ordinary law applies.
How much does electronic signature cost at Certyneo?
Permanent free plan: 5 envelopes for 14 days, then 2/mo, up to 2 signers per envelope, eIDAS simple signature (SES) (AES from the Personal plan), 10-year archiving included — ideal for an independent contractor or a first-time MAR. Standard plan at €19/month: 100 envelopes, company branding, REST API + webhooks. Business and Business Pro plans for platforms (Effy, Hellio) with higher quotas and a high-throughput API. See /pricing for details.

To go further

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