No credit card required for the free planCancel anytime, no commitment
Price excluding tax. Applicable taxes are calculated at the time of payment. Qualified signatures (QES) are charged per signature in euros, whatever the currency of your plan.
Enterprise
Beyond Business Pro? Let's talk.
For organisations with high volumes (>1,000 envelopes/month or >1,500 SMS/month) we offer a custom contract with a dedicated SLA, 24/7 priority support, multi-tenant architecture, custom DPA, and integration onboarding. SMS volume and pricing negotiated based on your real usage.
From €299/month — custom quote
Need qualified electronic signatures (QES, eIDAS) at scale? Available pay-as-you-go on every plan from €9.90 per signature, or with negotiated volume rates in the Enterprise contract.
Top-ups
SMS packs — top up between billing cycles
Every paid plan includes a monthly quota of SMS-OTP credits for AES signing. If you go over, buy a one-time pack — credits stay active as long as your subscription is.
100 SMS
7 $
€0.07/SMS
500 SMS
30 $
€0.06/SMS · save 14%
1,000 SMS
55 $
€0.055/SMS · save 21%
5,000 SMS
220 $
€0.044/SMS · save 37%
SMS credits are consumed after your monthly subscription quota. Non-EU SMS: €0.10/SMS surcharge applied automatically.
Need more envelopes without changing plan? Refer a peer: you both earn bonus envelopes added to your allowance every month.
Embedded PAdES seal
Signature with embedded PAdES seal — pay per signature
eIDAS qualified signature with cryptographic evidence embedded inside the PDF, which meets the INPI one-stop shop requirement for company changes, closures and annual accounts filings, and that of procedures requiring a qualified certificate. Legally equivalent to a handwritten signature across the European Union, no subscription, no commitment, billed per use.
14.90 €
excl. VAT per signature · billed by usage
PAdES seal embedded inside the PDF — detected by INPI, business registry, court clerks, Adobe Reader
Signer identity verification through a qualified identity app — documents issued by 65 countries accepted
Certificate issued by a Trust Service Provider (QTSP) on the EU Trusted List
Available on every plan, including Free, tier picked at envelope-send time
Without a subscription
€14.90
per signature, paid at send time
With a subscription
€9.90
per signature · 1 included per month on Business, 3 on Business Pro
Prepaid packs
from €10.90
per signature · 5, 10 or 25 signatures, no expiry date
Without a subscription, the qualified signature costs €14.90 excl. VAT, paid at send time. With a subscription it drops to €9.90 excl. VAT, charged to your saved card at send time, with 1 signature included per month on Business and 3 on Business Pro. Prepaid packs that never expire: 5 signatures for €64.50, 10 for €119, 25 for €272.50. Each signer counts as one signature. Volume discounts are available under the Enterprise contract.
Identity reinforcement
Video identity capture — visual proof attached to the audit trail
When signing, the signer records a short video (≤30 s) that's added to the envelope's audit trail. Built for sensitive contracts (banking, insurance, real estate, HR) where visual identity reinforcement is expected on top of the advanced electronic signature (AES).
Video stored encrypted, SHA-256 hashed and linked to the signed PDF in the audit trail
10-year retention aligned with eIDAS — automatic purge beyond
Enable per envelope from the editor or via the REST API
Video identity capture is billed by usage beyond the included quota, on your monthly Stripe invoice. Volume Enterprise pricing available — contact sales@certyneo.com.
How to choose your plan?
Four typical profiles and the plan that the majority of our users adopt.
Freelance & self-employed
Recommended plan
Personal€9/month
25 envelopes per month are sufficient for most freelancers: service provision, freelance, consultant, artisan. Advanced eIDAS signature provides the level of proof expected for service contracts and amendments. No need for API or additional users.
SMBs (5 to 20 employees)
Recommended plan
Standard€19/month
100 envelopes and 10 users cover the needs of an accounting firm, real estate agency, law firm, or startup. Reusable templates and custom branding (logo, colors) to streamline recurring sends without hiring a dedicated assistant.
Growing SMBs & scale-ups
Recommended plan
Business€39/month
300 envelopes and 300 AES authentication SMS included. Multi-recipient batch sending accelerates signing of HR contracts, terms and conditions, and commercial amendments. Mobile-optimized web forms to collect signatures and data in parallel, ideal for field sales teams.
Large enterprises
Recommended plan
Business Pro or Enterprise€99/month and up
1,000 envelopes per month and unlimited users for teams that scale signature at large volume (multi-site HR, banking, insurance, institutional real estate). High-frequency REST API and priority SLA. Beyond 5,000 envelopes per month, contact the sales team for a custom Enterprise offer.
New
Generate contracts with AI — from €19/month
Alongside e-signature, a dedicated AI contract generation module (service agreements, NDAs, employment contracts, leases…) with automatic adaptation to jurisdiction (EU + OHADA). Separate subscription, 14-day free trial.
Already with a competitor?
Assisted migration from DocuSign or Yousign
Your signed contracts and their audit trails brought into your Certyneo vault, within a GDPR framework. Request online, follow progress in your account, free of charge.
Notary office?
Notary Practice Plan: files, documents, deadlines and signature
A workspace designed for notary offices: files by deed type, documents requested from clients without an account, withdrawal and pre-emption periods calculated, client portal. €149 excl. VAT per month per office, unlimited collaborators, 30-day trial.
Real estate agency?
Plan Métier Immobilier: sales, lettings, rents and receipts
A workspace designed for agencies: sale and letting dossiers, documents requested with no account, notice and deposit deadlines calculated, property management and receipts. €149 excl. VAT per month per agency, unlimited team members, 30-day trial.
Secure payment, worldwide
Credit card (Visa/Mastercard/Amex), SEPA, PayPal or Mobile Money — choose the method that suits you.
StripeCard · SEPA · 3D Secure
PayPalUniversal multi-currency
VAT-compliant invoicing for both EU and OHADA jurisdictions. Invoices available as PDF, electronically signed via Certyneo.
Frequently asked questions
Everything you need to know about our plans and billing.
Can I change plan at any time?
Yes. You can upgrade or downgrade at any time from your billing area. The change takes effect immediately and charges are prorated.
Are the signatures legally valid across Europe?
Yes. Certyneo produces simple (SES) and advanced (AES) signatures compliant with eIDAS regulation (EU) No. 910/2014, legally recognized throughout the European Union. Consult our eIDAS regulation guide to learn more.
What is the difference between simple and advanced signature?
The simple signature (SES) is enough for most everyday contracts. The advanced signature (AES) adds SMS OTP authentication of the signer and stronger evidential value — available from the Personal plan. The qualified signature (QES) is the highest eIDAS level, the legal equivalent of a handwritten signature across the EU, required for notarial deeds, INPI filings, public procurement and other regulated files — available per signature on every plan, with no commitment: €14.90/signature without a subscription, €9.90 with one.
What happens if I exceed my envelope quota?
You will receive an email notification. You can choose to upgrade your plan or wait for the monthly reset. We never block your sends without warning.
Is there a minimum commitment?
No. All plans are commitment-free. You can cancel at any time from your account settings — no fees, no notice period.
How to choose between Standard, Business and Business Pro?
Standard (€19/month) is suitable for teams of 5 to 10 people signing up to 100 envelopes per month, CSV bulk sending included. Business (€39/month) adds mobile web forms and payment collection during signing — relevant for HR, real estate and sales teams that are industrializing collection. Business Pro (€99/month) unlocks 1,000 envelopes, 1,500 SMS and priority SLA for organizations scaling their volume.
What is the cost to add a user?
None. Standard includes 10 users, Business 25 users, Business Pro and Enterprise offer unlimited users. No per-seat cost or hidden surcharge. Personal and Free are single-user by design.
Are authentication SMS charged extra?
No, within the quota included in your plan: Business includes 300 SMS/month and Business Pro 1,500 SMS/month for advanced eIDAS signatures. Beyond that, supplementary packs are available from €7 for 100 SMS, purchasable on an ad-hoc basis without changing your plan.
Is there a discount for annual payment?
Yes. Annual payment automatically applies approximately 16% discount on all paid plans. Standard goes for example from €19/month to €16/month (€192/year), Business from €39/month to €33/month (€396/year). Billing is done once for the entire year.
What payment methods do you accept?
Bank card (Visa, Mastercard, American Express), SEPA direct debit in the eurozone, and PayPal for individuals and freelancers. In West and Central Africa, we accept Mobile Money (Orange Money, Wave, MTN Mobile Money, Moov) via CinetPay. Invoices are issued in euros or CFA francs depending on your country.
Does the free plan have an expiration date?
No. The Free plan remains usable indefinitely, with no time limit or disguised trial period. It includes 5 envelopes for 14 days, then 2/mo, simple electronic signature (SES) compliant with eIDAS and legal archiving for 10 years. This is our commitment to true freemium.
How does the money-back guarantee work?
All paid plans benefit from a 14-day money-back guarantee without justification, in accordance with European withdrawal rights. You can request a full refund from your subscription space or by email to support@certyneo.com — the credit is applied to your initial payment method within 5 business days.
Learn more about electronic signature
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