Sign an ANAH mandate online, in 2 minutes
Mandate granted to an approved operator (Soliha, Urbanis, CitéMétrie, private ANAH delegate) to prepare an ANAH application — Habiter Mieux Sérénité, Habiter Sain, MaPrimeAdapt' — and collect aid on behalf of the beneficiary. Compliant with articles L321-1 and following of the French Construction and Housing Code, ANAH-operator agreements and the eIDAS Regulation — advanced signature recommended, 5-year ANAH audit + 10-year CCH archiving.
- Legal framework
- Construction Code L321-1+
- Signature level
- AES eIDAS recommended
- Legal archiving
- 10 years (5-year ANAH audit)
What is an ANAH mandate?
The French National Housing Agency (ANAH) manages several renovation aids: MaPrimeRénov' Parcours accompagné (formerly Habiter Mieux Sérénité, deep renovation), Habiter Sain (substandard housing), MaPrimeAdapt' (adaptation to loss of autonomy), aids for distressed co-ownerships. ANAH authorises operators — local authorities, approved associations (Soliha, Urbanis, CitéMétrie), agreed private operators — to support households, file applications, monitor works and, where applicable, collect aid through a financial mandate. The legal framework combines articles L321-1 to L321-13 of the French Construction and Housing Code, the national ANAH-operators agreement (renewed annually) and orders specific to each aid. Since 2024, the Mon Accompagnateur Rénov' (MAR) mandate has been added for deep renovations.
Why sign the ANAH mandate electronically?
Accepted by ANAH processing centres
Since the ANAH service note of 14 December 2021, regional ANAH processing centres accept mandates signed at advanced level (AES eIDAS). Nothing in the French Construction Code requires a handwritten signature — article 1366 of the French Civil Code applies fully.
Tripartite: operator + beneficiary + contractor
The ANAH journey typically involves an approved operator preparing the file, a modest / very-modest income beneficiary, and one or more RGE-certified contractors. Our multi-signer flow handles 3 to 5 signers sequentially or in parallel, with individual SMS-OTP.
10-year archiving + 5-year ANAH audit
ANAH can audit a file up to 5 years after payment, and supporting documents must be kept for 10 years (art. L173-1 CCH). Certyneo automatically archives the signed mandate + eIDAS audit trail for 10 years.
eIDAS audit trail, court-admissible
Every mandate is delivered with a proof PDF admissible in disputes over mandate validity, income-cap compliance, aid calculation or subcontracting. Identity, qualified timestamp, SHA-256 hash, IP geolocation, SMS-OTP.
Sign an ANAH mandate in 4 steps
From the first home visit to grant payment, the mandate secures the whole journey.
1. Prepare the mandate
Upload your template or start from one compliant with the ANAH agreement: identity of beneficiary + approved operator + RGE contractor(s), targeted ANAH aid (Parcours accompagné, MaPrimeAdapt', Habiter Sain), administrative and/or financial scope, confirmed income caps.
2. Add signers
Beneficiary (household head + spouse if married / PACS) + approved operator + RGE contractor(s). For a distressed co-ownership, add the property manager. Each receives a secure personalised link.
3. Choose the eIDAS level
Advanced signature (AES) accepted by ANAH: identity verification by SMS-OTP, unique per-signer certificate, qualified timestamp. Compliant with the ANAH service note of 14 December 2021.
4. Sign, file, follow up
Each signer signs from their phone. The mandate attaches to the ANAH file on Monprojet.anah.gouv.fr or MaPrimeRénov.gouv.fr, archived for 10 years with its proof PDF.
Frequently asked questions
- Can an ANAH mandate be signed electronically?
- Yes, since the ANAH service note of 14 December 2021. Advanced signature (AES eIDAS) is explicitly accepted by regional processing centres. Article 1366 of the French Civil Code grants electronic signatures the same value as handwritten ones, provided signer identification and document integrity are guaranteed.
- Who can be an approved ANAH operator?
- Three main categories: (1) approved associative operators (Soliha, Urbanis, CitéMétrie, regional ADIL); (2) agreed private firms; (3) local authorities (PIG, OPAH-RU). The list is available on monprojet.anah.gouv.fr. For deep renovations since 2024, Mon Accompagnateur Rénov' (MAR) must also be involved.
- What is the difference between an ANAH mandate and a MaPrimeRénov' mandate?
- MaPrimeRénov' is ANAH's flagship aid but only one among several. An ANAH mandate can cover MaPrimeRénov' (simple gestures) AND the Parcours accompagné (deep renovation) AND MaPrimeAdapt' (autonomy loss adaptation) AND co-ownership aids. A standalone MaPrimeRénov' mandate only covers the gesture-level grant; a broad ANAH mandate can bundle everything.
- What are the ANAH income caps?
- ANAH aids are subject to ANAH-IDF / ANAH-non-IDF income caps, updated annually. 4 categories: Blue (very modest), Yellow (modest), Purple (intermediate), Pink (upper). The most generous aids (Parcours accompagné, Habiter Mieux) target Blue and Yellow. The mandate must attest to the beneficiary's income category (tax notice attached).
- Can the operator subcontract to a non-RGE contractor?
- No — works funded by ANAH aids (MaPrimeRénov', Parcours accompagné, MaPrimeAdapt') must be performed by contractors holding the matching RGE certification (art. 2 of Decree n° 2014-812). Subcontracting to a non-RGE makes the aid ineligible and may be sanctioned by full reimbursement.
- How does an OPAH / PIG agreement work?
- Programmed Housing Improvement Operations (OPAH) and General Interest Programmes (PIG) are territorial agreements between ANAH, a local authority and an approved operator. Within an OPAH/PIG perimeter, the operator works for free for eligible households and can receive a flat fee from ANAH. The model mandate is often supplied by the local authority.
- Can the mandate be revoked at any time?
- Yes — article 2004 of the French Civil Code. Revocation is notified to the delegate and ANAH by registered letter (or equivalent electronic means). It does not affect payments already made but lets the beneficiary regain control of the file. In disputes with the operator, the beneficiary can refer the matter to the ANAH mediator or the DGCCRF.
- Can the ANAH operator charge fees on top of the grant?
- Yes — the operator can collect part of the AMO (project-management assistance) financed by ANAH (Parcours accompagné fee up to €2,000) and bill the beneficiary on top if the mandate explicitly says so. Fee transparency is now mandatory (2024 decree); any overrun not foreseen in the mandate can be challenged.
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Sign your first ANAH mandate online
Permanent free plan (5 envelopes / month), no credit card. ANAH agreement, Construction Code and eIDAS compliant. Audit trail and 10-year archiving included.