Banks, insurers, brokers, fintechs

Electronic signature for banking & insurance

Business account opening, mortgage credit files, insurance subscriptions, brokerage agreements, portfolio management mandates: dematerialize all acts signed by your establishment with eIDAS proof level. Compliant with DSP2 and DDA directives, the Monetary and Financial Code, the Insurance Code and KYC requirements.

Use cases in banking, insurance and fintech

All contractual acts of a bank, insurer or broker can be signed electronically, from initial KYC to the subscription of a life insurance contract.

Business account opening

Account agreement (art. L312-1-1 Monetary and Financial Code), dematerialized business KYC, signature of attached bylaws. Advanced signature recommended + qualified timestamp for DSP2 traceability.

Mortgage credit file

Loan offer (art. L313-14 Consumer Code), 10-day reflection period under Scrivener law precisely traceable, sequential signatures of borrower + co-borrowers + potential guarantor.

Insurance subscription

Life insurance contracts (art. L132-5-1 Insurance Code), disability insurance, business property insurance. 14-day withdrawal period (art. L112-2-1) timestamped, handwritten mention replaceable by advanced signature.

Brokerage agreement

Insurance or credit brokerage mandates (art. L519-1 Monetary and Financial Code for credit, L511-1 Insurance Code for insurance), with precise remuneration and reflection period.

Portfolio management mandate

AMF/ACPR mandates for discretionary management (art. D533-15 Monetary and Financial Code). Advanced signature + qualified timestamp, audit trail compliant with MIF II requirements.

Distance selling & customer portal

Distance subscriptions with 14-day withdrawal period (art. L222-7 Consumer Code for financial services), enhanced DSP2 identification procedure included.

Why choose Certyneo for banking and insurance?

Six guarantees specifically tailored to regulatory requirements of financial and insurance institutions.

DSP2-compatible strong identification

OTP SMS + email verification, compliant with DSP2 strong customer authentication (SCA) requirements. Qualified timestamp and SHA-256 hash guarantee integrity and non-repudiation.

Regulatory-grade audit trail

Each envelope produces a signature certificate: OTP identity, IP, qualified timestamp, SHA-256 hash. Admissible before ACPR, AMF, and all civil and commercial courts.

EU hosting & GDPR

TLS 1.3 encryption in transit, AES-256 at rest, strict data isolation. 100% EU hosting (Germany, IONOS), no sub-processing outside the EU. GDPR-compliant DPA included, compatible with banking data localization requirements.

10-year compliant archiving

10-year archiving with probative value (art. L123-22 Commercial Code, art. R313-3 Consumer Code). Full export at any time for ACPR/AMF audit or transmission to successor.

eIDAS compliant — advanced level (AES)

Advanced signature compliant with Regulation (EU) No 910/2014. For operations requiring qualified level (QES), integration roadmap with partner QTSP provider.

REST API + webhooks

Public REST API for native integration into your banking CRM or insurance platform. Webhooks for workflow control (envelope.signed, recipient.signed). Compatible with major core banking and insurance systems.

How do you strengthen probative value in banking and insurance?

The probative value of an electronic signature in finance hinges on three fronts: demonstrating strong customer authentication (DSP2 SCA), proving compliance with legal deadlines (Scrivener, waiver, withdrawal), and guaranteeing contract integrity in archived form in case of ACPR/AMF audit.

Certyneo delivers for each signature an audit certificate embedded in the PDF, which aggregates technical evidence:

Signatory identity (email + phone verified by OTP — DSP2 SCA compatible)
Qualified timestamp of each action (sending, viewing, signing, refusal)
SHA-256 cryptographic fingerprint of the signed document
IP and rough geolocation of the signatory
Detailed log of reminders and notifications
Traceability of legal deadline (Scrivener reflection, withdrawal, waiver)

This body of evidence meets the requirements of Article 1366 of the Civil Code, the eIDAS regulation, and supervisory authorities (ACPR, AMF). In case of audit or client dispute, the audit trail constitutes direct admissible evidence.

DSP2, DDA, Monetary Code and eIDAS compliance

Certyneo operates within the legal framework applicable to banking, insurance, and fintech institutions.

DSP2 Directive (EU 2015/2366) — SCA

Strong customer authentication (SCA) requires two out of three elements: knowledge (password), possession (OTP phone), inherence (biometry). Certyneo natively covers knowledge + possession elements via OTP SMS and email.

DDA Directive (EU 2016/97) — insurance distribution

The insurance distribution directive mandates a documented pre-contractual information procedure (DIC IPID, duty of advice). Certyneo enables electronic signature of information elements with timestamped tracing of delivery to the client.

Monetary and Financial Code — art. L312-1-1 (account) & L313-14 (credit)

Article L312-1-1 mandates a written account agreement in advance; Article L313-14 governs mortgage loan offers with a 10-day reflection period. Certyneo precisely traces the moment of acceptance and expiration of the legal deadline.

Insurance Code — art. L132-5-1 & L112-2-1

Article L132-5-1 mandates a prior information note for life insurance; Article L112-2-1 sets a 14-day withdrawal period for distance selling. Certyneo''s advanced signature + qualified timestamp make these deadlines enforceable.

FINRA Rules 4511 & SEC Rule 17a-4(f) — broker-dealer recordkeeping

FINRA-registered broker-dealers must preserve communications and transactional records in a non-rewriteable, non-erasable format (WORM) for 3-6 years. Certyneo's qualified electronic seal plus immutable audit trail satisfies the 17a-4(f) preservation requirement; combined with our IONOS sovereign-EU archiving, US broker-dealers with European clients can demonstrate dual-regime compliance.

Dodd-Frank Act — derivatives & swap recordkeeping

Title VII of Dodd-Frank requires swap dealers to maintain electronic execution records reflecting the time, terms, and counterparties of every trade. Certyneo's timestamped envelope audit trail (RFC 3161 qualified timestamps) provides the legally-binding execution evidence the CFTC and SEC require, and the EU residency of our infrastructure helps US firms avoid GDPR-conflict exposure when European counterparties sign electronically.

Sarbanes-Oxley Act (SOX) Sections 302 & 404

Publicly-traded companies must certify the effectiveness of internal controls over financial reporting. Electronic signatures on contracts, board resolutions, and 10-K certifications enter the SOX scope. Certyneo's signer-identity verification, document-tamper detection, and 10-year retention with evidentiary value support the documented control-environment SOX auditors evaluate.

NAIC Model Acts (e-signature, e-notary)

The National Association of Insurance Commissioners publishes model laws on electronic signatures, electronic delivery of insurance documents, and remote online notarisation (RON). Most US states have adopted some version, with Florida, Texas, and Virginia taking the lead. Certyneo's eIDAS-Advanced signature meets the multi-factor authentication and signer-presence requirements of NAIC RON model law where European clients underwrite US risks.

Electronic signature guide·eIDAS guide·Certyneo security·Free contract templates

Frequently asked questions by financial institutions

Can a professional account agreement be electronically signed?

Yes, without restriction. Article L312-1-1 of the Monetary and Financial Code requires a prior written agreement but prescribes no specific form. Certyneo''s advanced signature (AES) meets DSP2 requirements for strong customer authentication (SCA) while precisely timestamping acceptance.

How to respect the 10-day Scrivener reflection period on a mortgage credit?

Certyneo precisely timestamps the making available of the loan offer and the client''s signature. The audit trail proves unambiguously that the 10-day period (art. L313-34 Consumer Code) was respected before signature — enforceable in case of dispute over contract unenforceability.

Does electronic signature replace manuscript notation in life insurance?

Yes, within the framework of an advanced signature (AES) with audit trail. French case law accepts that an advanced electronic signature, accompanied by an audit trail demonstrating the client''s knowledge of contractual elements, satisfies the requirements of Article L132-5-1 of the Insurance Code.

Is the 14-day withdrawal period enforceable?

Yes. The qualified timestamp of the contract signature triggers the withdrawal period under article L112-2-1 of the Insurance Code (insurance) or L222-7 of the Consumer Code (distance financial services). Certyneo tracks this period and automatically notifies its expiration.

Does Certyneo integrate with my banking CRM?

A public REST API is available with event webhooks (envelope.signed, recipient.signed, deadline.reached). Compatible with major core banking systems (Sopra, Linedata, Murex) and insurance IT systems (Adelia, Cassiopae) via webhooks or polling.

Are customer data protected by banking GDPR?

Yes. TLS 1.3 + AES-256 encryption, strict isolation by institution, 100% EU hosting (Germany) with no sub-contracting outside the EU. GDPR-compliant DPA available including clauses specific to banking secrecy (art. L511-33 Monetary and Financial Code) and insurance secrecy.

What to do in case of an ACPR or AMF audit?

The Certyneo audit trail is exportable at any time as a certified PDF. It documents the signer''s identity, qualified timestamp, document integrity, and compliance with legal deadlines. These elements are enforceable against supervisory authorities to demonstrate compliance with the duty to advise and pre-contractual information requirements.

How much does electronic signature cost for a financial institution?

A free plan allows testing on 5 envelopes per month. Beyond that, paid plans start at a rate compatible with the current opportunity cost of paper files. 10-year archiving, eIDAS audit trail, and technical support are included.

Digitize your next account opening

Create your free account and test the Certyneo audit trail on a real KYC file. No credit card, no commitment.