Certyneo vs DocuSign vs Yousign: which solution should you really choose?
Pricing, features, eIDAS compliance, GDPR hosting — everything you need to know before choosing your electronic signature platform.
Yousign vs DocuSign: which one to choose?
Yousign is the long-standing French player, hosted in France and eIDAS compliant, but billed per user: beyond the One plan, limited to a single user, expect €23 excl. VAT per user per month (Plus plan). DocuSign is the global benchmark with the most features, but its US hosting exposes it to the Cloud Act, and its Standard team plan also costs €23 per user per month, for just 100 envelopes per user per year. For 80% of French SMEs, the best alternative today is Certyneo: a flat €19 / month (whole team), GDPR-compliant EU hosting, and all of Yousign's eIDAS features.
Why this comparison?
The electronic signature market has become considerably more democratic. But between a high-priced American solution, a historic French player and a modern European alternative, the differences are significant.
DocuSign is the global benchmark — but its prices are designed for the American market and its hosting raises legitimate GDPR questions. Yousign responded to this need with a Franco-French offer, but its pricing positioning remains high for SMEs. Certyneo was born to fill this void: native European compliance, accessible prices, and features designed for companies that want to move quickly.
European conformity
eIDAS regulation imposes strict standards. Not all solutions are equivalent — we detail the signature levels supported by each.
True total cost
Beyond the displayed price, we compare the cost per envelope, included users and hidden fees — which makes all the difference at scale.
Data sovereignty
Where are your documents hosted? On American servers or in the European Union? A decisive criterion for sensitive data.
Differentiating features
AI contract generator, REST API, native integrations, branding — what each solution really offers.
Price comparison
For a team of 5 people with ~100 envelopes / month
DocuSign
Standard
23 €
/ user / month
- eIDAS signature
- ~ API on a separate plan (from €50/month)
- EU hosting not guaranteed
- Price per user
- No free plan
Yousign
Plus
23 €
/ user / month
- eIDAS signature
- Accommodation France
- ~ API sold separately (from €104 excl. VAT/month)
- Price per user
- No AI generation
Certyneo
Standard
19 €
/ month — 5 users included
- eIDAS signature (SES & AES)
- EU Hosting (EU)
- Complete REST API
- Fixed price
- AI generator included
Complete functional comparison
All key features reviewed, no nonsense.
| Criteria | Certyneo | DocuSign | Yousign |
|---|---|---|---|
| 💶 Pricing | |||
| Entrance plan | 0 € (5 approx.) | €9/month (Personal, 1 user) | Yes — 2 signing invitations/month |
| Team plan (5 users) | €19/month | €115/month (5 × €23, Standard) — 500 envelopes a year | €115 excl. VAT / month (Plus plan) |
| Billing model | Package | By user | By user |
| Unlimited envelopes | Business Plan | Limited according to plan | From the Plus plan |
| 🏛 Compliance & Legality | |||
| Simple eIDAS signature (SES) | ✓ | ✓ | ✓ |
| Advanced eIDAS signature (AES) | ✓ | Custom quote (enhanced plans) | ✓ |
| Complete audit trail | ✓ | ✓ | ✓ |
| Archiving 10 years | ✓ Included | Optional | Optional |
| 🔒 Security & Data | |||
| European Union Accommodation | ✓ European Union | ✗ USA default | ✓ France |
| Exposure to the US Cloud Act | None | Exposed | Not exposed |
| Native GDPR compliance | ✓ | Partial | ✓ |
| ⚙️ Features | |||
| Multi-signatories & order | ✓ | ✓ | ✓ |
| AI contract generator | ✓ Exclusive | ✗ | ✗ |
| Full REST API | ✓ From €9/month | Separate Developer plan, from €50/month | Sold separately, from €104 excl. VAT/month |
| Contract AI Analysis | ✓ Exclusive | ✗ | ✗ |
| Free assisted migration | ✓ Offered | ✗ | ✗ |
| Interface in | 24 languages | 44 languages | 10 languages |
What solution for what use?
Depending on your context, here is our honest recommendation.
✦ Choose Certyneo if…
You are an SME, startup or firm
- Your budget is an important criterion
- You need native eIDAS compliance in the EU
- You want to generate contracts by AI directly
- You are migrating from DocuSign or Yousign
- You want a complete API at no additional cost
→ Consider DocuSign if…
You have specific US constraints
- Your customers or partners are exclusively American
- Your IT department imposes DocuSign for contractual reasons
- You use very advanced Salesforce integrations
→ Consider Yousign if…
You have a historical relationship
- You are already a customer and the change is too expensive
- Your IT department requires hosting in France specifically
✦ Certyneo excels in particular for…
These sectors of activity
- Real estate (mandates, agreements, leases)
- HR (contracts, amendments, conventional terminations)
- Legal (mission letters, private documents)
- Health (consents, agreements)
- Freelancers & independents (quotes, T&Cs)
Migrate from DocuSign or Yousign in 3 steps
Submit your request: Certyneo brings your signed contracts and their audit trails into your vault. For free.
Create your free account
No credit card required. Your space is up and running in less than 2 minutes.
Submit your request
Tell us your source platform and the number of documents: a Certyneo operator brings your signed contracts and their audit trails into your vault.
Cancel your old subscription
Keep your old subscription while you check the import, then cancel it when it expires.
Frequently asked questions
What companies ask us before changing solutions.
Is Certyneo really eIDAS compliant like DocuSign?
Yes. Certyneo natively supports the three eIDAS levels — simple (SES), advanced (AES) and qualified (QES, legal equivalent of a handwritten signature in the EU, billed per act at €14.90/signature without a subscription and €9.90 with one, on all plans, including Free). Our documents have the same legal value throughout the European Union. The key difference with DocuSign: our infrastructure is hosted in the European Union, which avoids data transfer issues outside the EU.
What happens to my documents already signed on DocuSign or Yousign?
Your already-signed documents keep their legal value regardless of the platform. During the migration, we bring into your vault the signed contracts your platform lets you export. Export them before you cancel: what stays accessible after cancellation depends on your old platform.
Is the quality of support comparable to Yousign?
Certyneo support is available in French, by email on all plans and as a priority from the Personal plan. Business customers benefit from dedicated support with an identified contact person. Our response target is within 4 hours on working days.
Can I integrate Certyneo into my CRM or HR tool?
Yes. Certyneo offers native integrations with HubSpot, Salesforce, Slack, Zapier and Make. For custom integrations, the REST API is complete and documented — available from the Standard plan (€19/month).
Is the AI Contract Generator included in all plans?
The AI contract generator is available from the free plan to test. The templates cover EU and OHADA formats. Paid plans unlock more templates and advanced customization. This is a feature exclusive to Certyneo, absent from DocuSign and Yousign.
Other comparisons
Certyneo face to face with each solution, without jargon.
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Certyneo vs Yousign: the comparison · Alternative to Yousign