Certyneo vs PandaDoc: 2026 comparison
Solution américaine alliant gestion documentaire et signature électronique. Neutral comparison of both solutions on the criteria that really matter: actual pricing, eIDAS compliance, US Cloud Act exposure, and API access.
- Headquarters
- San Francisco, États-Unis
- Hosting
- AWS global — option UE disponible sur Enterprise
- US Cloud Act
- Exposed
Data verified on 2026-04-01 from PandaDoc's official website. Pricing and features evolve — re-verify before signing.
PandaDoc's public pricing
PandaDoc offers a free plan. PandaDoc propose un plan gratuit avec signatures illimitées mais sans fonctions avancées (workflows, CRM, analytics).
| Plan | Price | Included | To watch |
|---|---|---|---|
| Free eSign | 0 $US | Signatures illimitées — pas de templates avancés, pas d'API | Aucune intégration CRM, aucun workflow conditionnel, pas de branding |
| Essentials | 19 $US / utilisateur / mois | Templates illimités — 2 intégrations — branding personnalisé | API non incluse — réservée aux plans Business+ |
| Business | 49 $US / utilisateur / mois | Essentials + API REST + intégrations CRM avancées + CPQ basique | — |
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Feature-by-feature comparison
Neutral comparison table. Each row states what each solution offers according to its public documentation.
| Feature | Certyneo | PandaDoc |
|---|---|---|
| Plan gratuit | 5 enveloppes / mois — 1 utilisateur — eIDAS SES + audit trail | Plan gratuit avec signatures illimitées mais sans API, workflows ni branding |
| API REST + webhooks | Inclus dès le plan Standard (19 €/mois) — endpoints documentés | API REST disponible à partir du plan Business (49 $US/util/mois) |
| Templates réutilisables | Illimités sur tous les plans — champs dynamiques | Inclus dès Essentials — éditeur drag & drop avancé |
| Multi-signataires (séquentiel ou parallèle) | Inclus sur tous les plans payants | Inclus sur tous les plans, avec ordre de signature configurable |
| Preuve de signature & audit trail | PDF de preuve eIDAS, horodatage qualifié, log immuable | Audit trail détaillé, historique des activités, certificat de signature |
| Signature qualifiée (QES) | AES via OTP email/SMS — QES en option (réservé entreprise) | QES non disponible nativement — uniquement SES et AES via add-ons |
| Hébergement UE par défaut | IONOS Allemagne (UE) — pas d'option non-UE | Option EU disponible uniquement sur Enterprise (sur devis) |
| Exposition au Cloud Act US | Aucune — entité française, infrastructure UE | Exposé — entité US-domiciled (PandaDoc, Inc.) |
| Interface utilisateur disponible en | 41 langues | 20+ langues d'interface |
| Tampon d'entreprise réutilisable | Inclus dès le plan Standard (19 €/mois) — jusqu'à 5 tampons configurables, appliqués automatiquement sur les documents signés à côté de la signature | Pas de tampon d'entreprise dédié — l'image doit être insérée comme champ libre dans chaque document |
Choose Certyneo if…
- Vos données doivent rester en UE sans exposition au Cloud Act US.
- Vous cherchez une API REST dès 19 €/mois plutôt qu'à 49 $US/utilisateur.
- Vous avez besoin d'une conformité eIDAS stricte (AES/QES) avec horodatage qualifié.
- Vous traitez des contrats RH, juridiques ou médicaux nécessitant une valeur probante renforcée.
Stay with PandaDoc if…
- Vous avez besoin d'un éditeur de documents enrichis (proposals, devis CPQ) avec signature intégrée.
- Votre équipe commerciale utilise Salesforce ou HubSpot CRM et veut des workflows de proposition automatisés.
- Vous gérez des dizaines de modèles de propositions commerciales avec logique conditionnelle complexe.
Frequently asked questions
Is PandaDoc GDPR compliant?
PandaDoc claims to be GDPR compliant but remains a US company subject to the Cloud Act. All data hosted by PandaDoc can theoretically be subject to an American order, even if servers are in Europe. Certyneo, a French entity, is not subject to this extraterritoriality.
Does PandaDoc offer eIDAS qualified signature (QES)?
Not natively. PandaDoc primarily covers simple signature (SES). For strengthened eIDAS compliance (AES or QES), you will need an add-on or third-party partner. Certyneo includes AES via SMS/email OTP on all paid plans and offers QES as an enterprise option.
How much does PandaDoc cost for a team of 5 people?
On the Business plan at US$49/user/month, a team of 5 represents US$245/month (≈€225). Certyneo Standard at €19/month includes up to 10 users. For typical volumes (< 100 envelopes/month), Certyneo costs 5 to 8 times less.
Can you migrate your PandaDoc templates to Certyneo?
PandaDoc does not export templates in a standard format. Our team can manually reconstruct your templates in Certyneo from PDF exports. Signed envelopes (final PDFs + audit trail) are exportable and retain their probative value.
Is PandaDoc subject to the American Cloud Act?
Yes. PandaDoc Inc. is a US company based in San Francisco, subject to the CLOUD Act and FISA. All data processed by PandaDoc — including HR contracts, business proposals, and NDAs — can theoretically be subject to an American order. Certyneo, a French entity, eliminates this risk vector for sensitive European personal data.
Does PandaDoc include bulk sending for HR contracts?
PandaDoc bulk sending is available on the Business plan (US$49/user/month) via the Bulk Send feature. For 5 HR users, the cost reaches US$245/month ≈ €225/month. Certyneo includes multi-recipient bulk sending on the Business plan at €39/month (10 users included), roughly 6× cheaper for the same use case.
Is 10-year legal archiving included at PandaDoc?
PandaDoc retains signed documents as long as your account is active and offers manual exports. Long-term legal archiving compliant with French Civil Code article 1379 requirements generally requires third-party integration. Certyneo includes 10-year archiving in an encrypted digital safe on all plans, at no extra cost.
Is custom branding (logo, colors) free at PandaDoc?
Custom branding (logo, colors, sender email) is included at PandaDoc on the Essentials plan (US$19/user/month). At Certyneo, it is available from the Standard plan at €19/month for 10 users — the same price but for the entire team, not per user. For 5 users: US$95/month at PandaDoc vs €19/month at Certyneo.