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Certyneo
IT & CIO solution

E-signature for IT and CIO teams

SaaS contracts, supplier NDAs, GDPR DPAs, SLAs, support contracts, audit authorisations: Certyneo offers multi-signer signature (IT buyer + DPO + CISO) + tamper-proof audit trail. NIS2, ISO 27001, GDPR and eIDAS compliant.

IT between procurement, legal and compliance

A SaaS contract typically involves 4 signers: IT buyer, DPO, CISO, legal. Without a centralised workflow, the contract gets lost in emails; production rollout waits weeks. Certyneo orchestrates parallel signature of all 4 signers in a single envelope.

All your IT contracts online

6 use cases covering SaaS subscriptions, tech supplier management and compliance.

SaaS contract / SLA

B2B SaaS subscription with technical annex (RPO/RTO, 99.95% availability, downtime penalties). Native multi-signer.

GDPR DPA (art. 28)

Data Processing Agreement (DPA) compliant with GDPR article 28: SCC annex, non-EU transfers (Standard Contractual Clauses), subcontractor list.

IT supplier NDA

Tech confidentiality agreement, pre-PoC, log / data sharing agreement. Multi-language for offshore suppliers.

Support & maintenance contract

Application maintenance contract (AMS), L1/L2/L3 support contract, reversibility agreement, third-party application maintenance contract.

Audit & pentest authorisation

Pentest mandate, security audit mandate, bug bounty agreement, vulnerability scan authorisation (rule of engagement).

Cloud & hosting contract

IaaS/PaaS/SaaS contract, colocation contract, HDS hosting contract (healthcare), sovereign cloud SecNumCloud agreement.

Why Certyneo for CIOs

Native multi-signer workflow

IT buyer + DPO + CISO + legal sign in parallel, not sequentially. Reduces processing time from 3 weeks to 48 hours.

Tamper-proof audit trail

Every action on the contract (creation, send, view, signature, refusal) is RFC 3161 timestamped, IP + user-agent captured, cryptographic seal. Exportable for ISO 27001 / NIS2 audit.

Azure AD / Okta SSO included

Authentication via your enterprise directory (Azure AD, Okta, Google Workspace, Auth0, custom SAML 2.0). SCIM 2.0 provisioning available.

Frequently asked questions — IT/CIO

Is Certyneo NIS2 compliant?
Yes. The NIS2 directive (EU 2022/2555) requires for essential / important entities: (a) signature audit trail, (b) reinforced authentication (MFA), (c) access traceability. Certyneo covers these 3 obligations by default.
Can the Certyneo DPA be signed directly from your platform?
Yes. The Certyneo standard DPA (GDPR article 28) is pre-filled and available in your account with one click. You can amend it self-service (SCC addition, non-EU transfer restriction). Signature in under 5 minutes.
What strong authentication (MFA) does Certyneo offer?
TOTP (Google Authenticator, Authy), SMS-OTP, email-OTP, FIDO2 / WebAuthn (Yubikey keys, Touch ID), biometry (Face ID / Touch ID iOS), video KYC (for QES). Configurable per role or per document.
Can I audit all my users' actions?
Yes. Our consolidated audit log exports in CSV/JSON all actions (creation, send, signature, modification, deletion) with timestamp, IP, user-agent and user identifier. 10-year retention (configurable to 30 years for pharma compliance).
Does Certyneo offer a contractual SLA?
Yes. Our standard SLA guarantees 99.95% availability (max 4h annual downtime). Our Enterprise SLA guarantees 99.99% (52 min/year) with contractual penalties in case of non-compliance. Multi-AZ architecture at OVHcloud SecNumCloud.

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