Electronic signature for banks and fintechs

A particularly regulated sector

A particularly regulated sector

Banks and fintechs handle documents subject to the strictest traceability and identification requirements on the market: account opening, credit, SEPA mandate, various authorizations. Electronic signature has become a standard there, with specific KYC requirements.

• Commonly signed documentsAccount opening
• (account agreement, CGU)Credit offer
• (real estate, consumer, professional)SEPA mandate
• (direct debit)Savings contracts
• Savings contracts(booklets, PEL, CEL)
• Online operations
• (transfer, RIB change, account closure)Banking powers of attorney

Professional agreements

• (leasing, factoring)Recommended level
• Account opening ⬥⬥⬥: AES minimum, often video KYC in additionReal estate loan ⬥⬥⬥: AES mandatory, QES for certain notarial formalities
• Real estate loan ⬥⬥⬥: AES mandatory, QES for certain notarial formalitiesSEPA mandate ⬥⬥⬥: SES can suffice, AES recommended

ACPR and LCB-FT compliance

Banks are subject to LCB-FT (anti-money laundering) regulations which impose a reinforcedKYC ⬥⬥⬥:identity document verification

• liveness test
• overlap with the sanctions bases (PEP, EU, OFAC)
• retention of documents for 10 years
• The electronic signature must be integrated with the KYC process without degrading the customer experience.

The electronic signature must be integrated with the KYC process without degrading the customer experience.

Benefits

• Account opening 100% onlinein 10 minutes
• Credit granted quickly ⬥⬥⬥: offer signed in 24 hours instead of 2 weeksReduction in operational costs ⬥⬥⬥: no registered mail, no physical filing
• Audit compliance ⬥⬥⬥: full exportable traceabilityFrequent errors
• Neglecting the liveness test in KYCDo not archive identity documents in accordance with the GDPR

Use a non-EU platform to sensitive data

• Use a non-EU platform to sensitive data
• Lose traceability in the event of a change of service provider
• Concrete case: neo-bank
• A neo-bank opens 500 accounts per day. 100% digital journey:

Entering personal information

Upload identity document + proof of address

1. Liveness test (dynamic selfie)
2. Cross-checking with sanctions bases
3. Signature of the account agreement + SEPA mandate in AES
4. Card sent within 48 hours
5. Card sent within 48 hours
6. Average subscription time: 8 minutes. Abandonment rate: <15%.

How Certyneo helps you

Certyneo offers an offer for banks and fintechs: AES by default, complete KYC video integration (OCR identity document, liveness, sanctions), ACPR and AML-FT compliance, 100% EU hosting without Cloud Act dependency, 10-year archiving, webhooks for IS integration.

Discover the Certyneo electronic signature solution

FAQ

Can the signature of a credit offer be in SES?

No, AES minimum. The Consumer Code requires strong identification.

Does the withdrawal period apply?

Yes, 14 days for a consumer loan, 10 days for a real estate loan (from receipt of the offer).

Yes, 14 days for a consumer loan, 10 days for a real estate loan (from receipt of the offer).

Can minors open an account electronically?

With co-signature of the legal representative.

Shelf life?

10 years for bank documents, 30 years for certain documents.

Does the signature protect against fraud?

It significantly reduces risks through strong authentication, without eliminating them. Vigilance against fraud (phishing, deepfake KYC) remains necessary.

Conclusion

The electronic signature is a pillar of digital banking: rapid subscription, smooth KYC, native ACPR compliance. Banks that master it dominate customer acquisition.

Try Certyneo to send, sign and track your documents online simply, quickly and securely.