Skip to main content
Certyneo
Healthcare professionals & healthcare facilities

Electronic signature for healthcare professionals

Informed consent, patient records, advance directives, inter-facility agreements: digitalise sensitive signatures in your facility with a GDPR-compliant platform, compatible with medical confidentiality and integrable with your HIS. Hosting (EU), end-to-end encryption, timestamped audit trail.

Signature électronique santé — établissement médical moderne

HDS certification in progress

Certyneo is not yet certified as a Health Data Host (HDS). This certification is in progress. For any processing of personal health data within the meaning of Article L. 1111-8 of the CSP, verify regulatory compliance with your DPO before deployment.

Learn more about the security roadmap

Healthcare use cases

From informed consent to inter-facility agreements, including advance directives, all documents signed within a healthcare facility can be digitalised.

Informed consent

Free, informed and revocable patient consent before a medical procedure, surgical intervention, experimental treatment or participation in research (Article L1111-4 of the Public Health Code). Timestamped signature with audit trail.

Electronic patient record

Patient validation of medical record information, updates to allergies, medical history, consent to share with other healthcare professionals. Complete traceability of signed versions.

Medical care management

Consent to medical care, therapeutic protocol, coordinated care pathway. Mobile signature suited for patients on the move or hospitalised.

Advance directives

Patient advance directives concerning end-of-life care (Claeys-Leonetti Act of 2 February 2016). Remote signature with strong identification, 10-year retention, revocable at any time by the patient.

Inter-facility agreements

Cooperation agreements between healthcare facilities (public-private, hospital groups, care networks), medical service agreements, contracts for independent medical practice in a facility.

Supplier and subcontractor contracts

Contracts with laboratory service providers, medical device suppliers, cleaning subcontractors for sterile environments: all administrative back-office functions of a healthcare facility.

Why Certyneo for healthcare

Six concrete guarantees tailored to medical confidentiality requirements and the standard of proof expected in healthcare.

Germany / EU hosting

Certyneo hosts all data in Germany (IONOS), in infrastructure compliant with ISO 27001 security standards. No data transfer outside the EU, no dependency on the Cloud Act.

Enhanced confidentiality

TLS 1.3 encryption in transit, AES-256 at rest, strict data isolation by organisation. The protection level complies with medical confidentiality requirements defined in Article R4127-4 of the Public Health Code.

Advanced signature (AES)

Strong patient identification through an SMS OTP, unique link with the signed deed, detection of any subsequent modification. An evidentiary level compatible with informed-consent requirements.

Refined patient experience

User journey in English, WCAG AA accessible, mobile-compatible, no account creation or app download required. The patient signs in 2 minutes from their phone, at home or from their hospital bed.

10-year archival with probative value

Duration aligned with medical record retention obligations (20 years for certain documents, extended on request). Audit trail embedded in the PDF, exportable at any time for transmission to a colleague or to the Chamber of Commerce.

Edge cases documented

Electronic signature is not always appropriate: patient in vital emergency, unconscious patient, unrepresented minor. Our documentation explicitly addresses these cases and proposes alternative paths (signature assisted by a third party, postponement after stabilisation).

HIS, EHR and business software integrations

Certyneo is positioned upstream of existing healthcare information systems: it collects signatures and then the signed document joins your HIS, EHR or EHR through standard channels. No native connectors are published to date — HIS integrations (DxCare, Cristal-Link, Mon Espace Santé…) are available on a quote basis; contact us for scoping.

Generic HIS & EHR

Hospital Information Systems (DxCare, Cristal-Link, Hopital Manager, Easily…) can trigger the sending of a Certyneo envelope via our REST API or webhooks when a document is ready to sign. Integration on a quote basis, no native certified connector to date — contact us to define the scenario suited to your HIS.

EHR & Mon Espace Santé

Certyneo does not replace the DMP / Mon Espace Santé: it operates upstream to collect patient consent or sign clinical documents, with the signed document subsequently deposited in the DMP via your establishment's standard tool. No native Mon Espace Santé integration to date — available on quote.

Liberal healthcare software

Medical practice software (Doctolib Siilo, Weda, HelloDoc, AxiSanté…): compatibility via Zapier, Make and our webhooks, particularly for fee agreements, optical/dental quotations, consent before non-reimbursable procedures. For a native connector, we can explore a partnership.

Have a specific integration project in mind? Schedule a meeting with our team. The Certyneo API is publicly documented on our API documentation.

GDPR & Medical Confidentiality Compliance — HDS Process Underway

Health data is among the most sensitive and closely regulated in Europe. Certyneo applies the entire applicable framework, with complete transparency — including regarding its current limitations (HDS certification on the roadmap, not yet obtained to date).

HDS (certification in progress)

Certyneo is not an HDS host at this time. For documents containing personal health data, we recommend the relevant establishments request a dedicated deployment with an HDS partner host — our roadmap includes HDS certification for the second half of the year. For signatures not containing health data (inter-establishment agreements, supplier contracts, HR), Certyneo is suitable from the outset.

GDPR & Health Data Processing

Article 9 of the GDPR classifies health data as sensitive data. Certyneo applies strict minimisation (only metadata necessary for signing is stored), systematic encryption, a standard DPA including preliminary impact analysis, and an up-to-date processing register.

Medical Confidentiality — Article R4127-4 CSP

Medical confidentiality applies to every physician and all persons collaborating with them. Certyneo applies strict data isolation by organisation, end-to-end encryption, and exhaustive access logging — all technical prerequisites for preserving medical confidentiality during the signing phase.

Informed Consent — Article L1111-4 CSP

Consent must be free, informed and revocable. Certyneo's advanced electronic signature guarantees patient identification, precisely timestamps their consent (to start withdrawal or reflection periods), and enables later revocation through a new documented contradictory envelope recorded in the history.

How to sign a healthcare document online?

Consent forms, agreements, advance directives: electronic signing saves precious time for care teams and patients alike, while producing timestamped, enforceable evidence. Here is how to sign a healthcare document online in four steps.

  1. 1

    Upload the healthcare document

    Upload the consent form, agreement or certificate as a PDF or Word file. The document is encrypted on upload and its cryptographic fingerprint is computed to guarantee its integrity.

  2. 2

    Add the signers

    Patient, practitioner, legal representative or institution: each signer receives an email invitation and signs from their phone or computer, without creating an account.

  3. 3

    Choose the signature level

    For a binding healthcare document (informed consent, inter-institution agreement), prefer the advanced signature (AES): the signer is authenticated with an SMS OTP code before signing.

  4. 4

    Retrieve the signed document and its audit trail

    The signed PDF is sealed, timestamped and comes with a full audit trail (identities, OTP codes, timestamps). Keep it for the legal retention period that applies to the document.

Healthcare documents you can sign online with Certyneo:

Frequently asked questions from healthcare professionals

Is Certyneo certified as a Health Data Host (HDS)?

As of the publication date of this page, Certyneo is not an HDS host. For documents containing personal health data, we recommend the relevant establishments discuss this with our team to identify the appropriate scenario (dedicated deployment via an HDS partner, or limitation to documents without health data). HDS certification appears on our public roadmap.

Does an electronically signed informed consent have the same value as paper consent?

Yes. Article L1111-4 of the French Public Health Code requires consent to be free, informed and revocable, but does not prescribe any particular form. Article 1367 of the French Civil Code recognises electronic signatures as equivalent to handwritten signatures when using a reliable process — which Certyneo's advanced signature (AES) ensures.

How does Certyneo protect medical confidentiality?

TLS 1.3 encryption in transit, AES-256 at rest, strict data isolation by organisation, no access in clear by our teams without documented escalation. Certyneo does not store medical content itself (except what is in the PDF): only metadata necessary for managing signatures (envelope identifier, emails, timestamps) is retained in the database.

Can advance directives be signed electronically?

Yes. The Claeys-Leonetti Act of 2 February 2016 and Article L1111-11 of the CSP authorise free drafting of advance directives, with no imposed form. A timestamped advanced electronic signature with strong patient identification meets evidentiary requirements — advance directives remain revocable at any time through a new envelope.

Can Certyneo be integrated into your hospital information system or patient record?

Yes, technically, via our documented REST API (see /docs) and our real-time webhooks — no native connector has been published to date for French hospital systems (DxCare, Cristal-Link, Hopital Manager, Easily…). These integrations are available on quote: contact us to define the scenario suited to your establishment. For liberal practice software, Zapier and Make connectors exist for the most common applications.

How do you handle patients without email or smartphone?

Certyneo offers an 'in-person signing' mode: the healthcare professional uses their own tablet or workstation to have the patient sign, with identification via SMS OTP sent to the patient or validation by a trusted third party (carer, caregiver). The audit trail preserves the signing context.

How long are signed medical documents retained?

Our plans include 10-year archiving with probative value. For medical documents requiring longer retention (20 years for certain types of hospital records, 28 years for transfusion files, lifetime for certain radiographs), extended archiving is available on request. Documents remain downloadable at any time.

What if a patient wants to revoke their consent?

The right of revocation is central in the medical context. Concretely, you create a new revocation envelope signed by the patient, which is timestamped and linked to the initial consent. The file history clearly shows both acts (consent, then revocation), perfectly documenting the situation in case of dispute.

Recommended articles

Two business people reviewing documents together
Entreprise

FedRAMP Compliance in Healthcare: Electronic Signature

The FedRAMP framework imposes strict requirements on cloud solutions used by US federal health agencies. Discover how HDS and FedRAMP-compliant electronic signature addresses these challenges.

8 min
City directional signs showing routes to landmarks and commerce.
Tutoriels

HDS Compliance for Health Data: Guide for Associations and NGOs

Associations and NGOs handling health data are subject to the HDS framework, often poorly understood in this sector. Discover your actual obligations and the steps to achieve compliance.

9 min
Doctor writing on a patient's chart
Santé

Medical Prescription & Electronic Signature 2026

The dematerialization of medical prescriptions is accelerating in France. Discover how electronic signature secures your prescriptions while respecting the eIDAS legal framework and Shared Medical Record (DMP) requirements.

9 min
Doctor holding a tablet with a green screen.
Santé

Hospital Practitioner Contract: Electronic Signature 2026

Electronic signature is revolutionising the management of hospital practitioner contracts. Discover how to secure, accelerate and dematerialise your HR processes in full compliance.

12 min
a close up of a stack of papers on a table
Signature électronique

Medical Confidentiality and Information Sharing: Practical Guide

Medical confidentiality in France: legal obligations, exceptions to information sharing, criminal consequences and best practices for healthcare professionals.

4 min
Doctor consulting with patient at desk
Santé

Medical Practice Management: Legal and Administrative Compliance

Medical practice: legal and administrative obligations — patient file, billing, collaboration contracts and HDS compliance in 2026.

4 min

Collect your next informed consent in 5 minutes

Create your free account and send your first consent today. No credit card, no commitment.