Alternative to Dropbox Sign (formerly HelloSign): eIDAS-compliant electronic signature, hosted in Europe
Dropbox Sign, the former HelloSign, is the electronic signature solution of the Dropbox ecosystem: simple, well integrated with Dropbox, and designed for the American market. Its free plan is limited to 3 signatures per month, the API is sold separately, from $75 USD per month, eIDAS advanced and qualified signatures come only through a paid option priced on quote, and no European hosting option is documented. For a European company that wants eIDAS legal value and data in the European Union, Certyneo is the French alternative to compare.
Pricing and features of Dropbox Sign collected from its public website on 26 September 2026. Grids evolve: re-verify before committing. View source
Why look for an alternative to Dropbox Sign?
Advanced and qualified signature: a paid option, priced on quote
By default, Dropbox Sign produces simple signatures. eIDAS advanced and qualified signatures are available, but through the eID option (identity verification), sold as an add-on and priced on quote. For a lease, share transfer, or filing with a French public authority, you therefore need to negotiate this option before signing. Certyneo offers all three eIDAS levels on a self-service basis, with QES pay-per-use at €14.90 per signature.
No documented European hosting
Dropbox Sign is hosted on AWS in the United States and no European Union hosting option is publicly documented; the publisher, Dropbox, Inc., is subject to the Cloud Act. Certyneo hosts in the European Union by default, under French law.
An API sold separately, from $75 USD per month
The legacy HelloSign API is not included in any signature plan: it has its own price list, starting at $75 USD per month for 50 signature requests, billed annually. At Certyneo, the REST API and webhooks are included from the Standard plan at €19/month.
Per-user billing, in dollars
Beyond one user, Dropbox Sign charges $25 USD per user per month. Certyneo charges per envelope, in euros: the Standard plan includes 10 users for €19/month.
Certyneo against Dropbox Sign: six criteria that decide
| Criterion | Certyneo | Dropbox Sign |
|---|---|---|
| Free plan | 5 envelopes for 14 days, then 2/month, with 1 reusable template | 3 signatures per month, without reusable template |
| Paid entry price | €9/month for 25 envelopes | $15 USD per month for one user (Essentials) |
| REST API and webhooks | Included from the Standard plan at €19/month | Separate price list, from $75 USD per month (50 signature requests) |
| eIDAS levels | Simple, advanced and qualified (QES per act, €14.90 per signature) | Simple; advanced and qualified via the eID option, paid and priced on quote |
| Hosting and jurisdiction | European Union, French entity, outside Cloud Act | AWS United States; no documented European option; American entity |
| Billing model | Per envelope, 10 users included from Standard plan onwards | Per user per month starting from Standard plan |
Prices excluding taxes, collected from the public pricing pages of both editors on the date indicated above. The brands mentioned belong to their respective owners.
What you find at Certyneo
The expected features of electronic signature software, without changing your signers' habits.
Envelope sending and tracking
Multiple signers in sequence or in parallel, automatic reminders, real-time tracking and timestamped audit trail.
Reusable templates and fields
Templates with signature, date, text and checkbox fields; company stamp applied automatically from the Standard plan onwards.
Three eIDAS levels
Simple signature, advanced with SMS authentication, and qualified by act, recognized throughout the European Union.
API, webhooks and integrations
Documented REST API and webhooks included from the Standard plan onwards, self-service integration catalogue.
When to stay with Dropbox Sign
Dropbox Sign remains the right choice if your organization already works within Dropbox Business or Paper and wants to sign without leaving that environment, if your needs fit within the 3 monthly signatures of the free plan, or if you maintain integrations built on the historical HelloSign API, whose compatibility is preserved. If American compliance (ESIGN Act) is sufficient for your documents, the eIDAS question does not arise.
Migrate from Dropbox Sign to Certyneo
Three steps, without interruption to your ongoing signatures.
- 1. Export
Download your signed PDFs and their audit certificates from Dropbox Sign: they remain valid indefinitely and do not need to be re-signed.
- 2. Reconstruct the templates
Import your template documents into the Certyneo editor and reposition the fields. This step is up to you: the migration offer brings over your signed contracts, not your templates.
- 3. Switch new submissions
Create your first envelopes from the free plan, connect the API or your integrations, then cancel Dropbox Sign at the expiry date.
Frequently asked questions about the alternative to Dropbox Sign
- Dropbox Sign and HelloSign, are they the same tool?
- Yes. HelloSign was acquired by Dropbox in 2019 and renamed Dropbox Sign in 2022; the product, API and pricing are those of the former HelloSign. Searches for "HelloSign alternative" and "Dropbox Sign alternative" therefore target the same tool.
- Does Certyneo replace Dropbox Sign?
- Yes for electronic signature: envelopes, multiple signatories, reusable templates, automatic reminders, audit trail, API and webhooks. Certyneo adds what Dropbox Sign only provides as a paid option priced on quote — advanced signature and qualified eIDAS signature — as well as hosting in the European Union.
- Is Dropbox Sign compliant with eIDAS?
- By default, Dropbox Sign produces simple electronic signatures, admissible within the meaning of Article 25 of the eIDAS regulation. Advanced and qualified signatures are offered through the eID option, which adds identity verification; it is billed as an add-on, on quote. Certyneo offers all three levels on a self-service basis, with QES pay-per-use at €14.90.
- Where is Dropbox Sign data hosted?
- On AWS in the United States by default; no European hosting option is publicly documented, and Dropbox, Inc. is subject to the Cloud Act. Certyneo hosts in the European Union and is governed by French law.
- How much does Dropbox Sign's API cost?
- The API is sold on a price list separate from the signature plans: from $75 USD per month for 50 signature requests (API Essentials plan, billed annually), with the price per request falling as volume grows. At Certyneo, it is included from the Standard plan at €19/month, with webhooks and public documentation.
- Are my documents signed with Dropbox Sign still valid?
- Yes, indefinitely: a signature's value depends on the certificate and audit trail produced at the time of signing. Export the signed PDFs and their audit trails before cancelling, then archive them. Migration to Certyneo applies only to your future sends.
The other alternatives in this comparison
Each page follows the same layout: why leave, what Certyneo offers instead, when to stay.