No credit card required for the free planCancel anytime, no commitment
Price excluding tax. Applicable taxes are calculated at the time of payment.
Enterprise
Beyond Business Pro? Let's talk.
For high-volume organizations (>1,000 envelopes/month or >1,500 SMS/month), we offer custom contracts with dedicated SLA, 24/7 priority support, multi-tenant deployment, custom DPA, and integration assistance. SMS volume and pricing negotiated based on your actual needs.
Starting at €299/month — custom quote
Need qualified electronic signatures (QES, eIDAS) at scale? Available pay-as-you-go on every plan from €9.90 per signature, or with negotiated volume rates in the Enterprise contract.
Top-ups
SMS Packs — top up between billing cycles
All paid plans include a monthly quota of AES authentication SMS. If you exceed it, purchase a pack individually — credits remain valid as long as your subscription is active.
100 text messages
7 $
€0.07/SMS
500 text messages
30 $
€0.06/SMS · save 14%
1,000 SMS
55 $
€0.055/SMS · save 21%
5,000 SMS
220 $
€0.044/SMS · save 37%
SMS are consumed after your subscription monthly quota. SMS outside Europe: additional charge of €0.10/SMS applied automatically.
Need more envelopes without changing plan? Refer a peer: you both earn bonus envelopes added to your allowance every month.
Signature qualifiée
Signature électronique qualifiée (QES, eIDAS) — à l'acte
eIDAS qualified signature with cryptographic evidence embedded inside the PDF, accepted by public-portal verifiers (INPI, the French business registry, court clerks, public tenders) and by notarial acts that explicitly require it. Legally equivalent to a handwritten signature across the European Union, no subscription, no commitment, billed per use.
14.90 €
incl. tax per signature · billed by usage
Prestataire de services de confiance qualifié (QTSP) sur la liste de confiance UE
Signer identity verification through itsme or Evrotrust — documents issued by 56 countries accepted
Archivage longue durée (PAdES-LTA) — vérifiable pendant 10 ans
Available on every plan, including Free, tier picked at envelope-send time
Without a subscription
€14.90
per signature, paid at send time
With a subscription
€9.90
per signature · 1 included per month on Business, 3 on Business Pro
Prepaid packs
from €6.90
per signature · 5, 10 or 25 signatures, no expiry date
Without a subscription, the qualified signature costs €14.90 incl. VAT, paid at send time. With a subscription it drops to €9.90 on your monthly invoice, with 1 signature included per month on Business and 3 on Business Pro. Prepaid packs that never expire: 5 signatures for €44.50, 10 for €79, 25 for €172.50. Each signer counts as one signature. Volume discounts are available under the Enterprise contract.
Identity reinforcement
Video identity capture — visual proof attached to the audit trail
When signing, the signer records a short video (≤30 s) that's added to the envelope's audit trail. Built for sensitive contracts (banking, insurance, real estate, HR) where visual identity reinforcement is expected on top of the advanced electronic signature (AES).
Video stored encrypted, SHA-256 hashed and linked to the signed PDF in the audit trail
10-year retention aligned with eIDAS — automatic purge beyond
Enable per envelope from the editor or via the REST API
Video identity capture is billed by usage beyond the included quota, on your monthly Stripe invoice. Volume Enterprise pricing available — contact sales@certyneo.com.
How to choose your plan?
Four typical profiles and the plan that the majority of our users adopt.
Freelance & self-employed
Recommended plan
Personal€9/month
25 envelopes per month are sufficient for the majority of freelancers: service providers, freelancers, consultants, craftspeople. Advanced eIDAS signature provides the level of proof expected for service contracts and amendments. No need for API or additional users.
SMBs (5 to 20 employees)
Recommended plan
Standard€19/month
100 envelopes and 10 users cover the needs of an accounting firm, real estate agency, law firm, or startup. Reusable templates and custom branding (logo, colors) to streamline recurring sends without hiring a dedicated assistant.
Growing SMBs & scale-ups
Recommended plan
Business€39/month
300 envelopes and 300 AES authentication SMS included. Multi-recipient batch sending accelerates signing of HR contracts, terms and conditions, and commercial amendments. Mobile-optimized web forms to collect signatures and data in parallel, ideal for field sales teams.
Large enterprises
Recommended plan
Business Pro or Enterprise€99/month and up
1,000 envelopes per month and unlimited users for teams that scale signature at large volume (multi-site HR, banking, insurance, institutional real estate). High-frequency REST API and priority SLA. Beyond 5,000 envelopes per month, contact the sales team for a custom Enterprise offer.
New
Generate contracts with AI — from €19/month
In addition to signature, a dedicated module for AI-powered contract generation (service agreements, NDAs, employment contracts, leases…) with automatic adaptation to jurisdiction (EU + OHADA). Separate subscription, 14-day free trial.
Already with a competitor?
Assisted migration from DocuSign or Yousign
Recovery of your signed documents, evidence, and workflows within a GDPR framework. Audit, export, mapping, and go-live managed by our team — without starting from scratch.
Secure Payment, Worldwide
Credit card (Visa/Mastercard/Amex), SEPA, PayPal, or Mobile Money — choose the payment method that suits you.
StripeCard · SEPA · 3D Secure
PayPalUniversal multi-currency
EU and OHADA VAT-compliant invoicing. Invoice available in PDF, electronically signed via Certyneo.
Frequently Asked Questions
Everything you need to know about our plans and billing.
Can I change plans at any time?
Yes. You can upgrade or downgrade at any time from your billing dashboard. The change takes effect immediately and the amount is prorated.
Are signatures legally valid in Europe?
Yes. Certyneo produces simple signatures (SES) and advanced signatures (AES) compliant with the eIDAS regulation (EU) No. 910/2014, legally recognized throughout the European Union. Consult our eIDAS regulation guide to learn more.
What is the difference between simple and advanced signature?
The simple signature (SES) is enough for most everyday contracts. The advanced signature (AES) adds SMS OTP authentication of the signer and stronger evidential value — available from the Personal plan. The qualified signature (QES) is the highest eIDAS level, the legal equivalent of a handwritten signature across the EU, required for notarial deeds, INPI filings, public procurement and other regulated files — available per signature on every plan, €14.90, with no commitment.
What happens if I exceed my envelope quota?
You will receive an email notification. You can choose to upgrade to a higher plan or wait for the monthly renewal. We do not block your shipments without warning.
Is there a commitment period?
No. All plans are commitment-free. You can cancel at any time from your account dashboard, with no fees or notice period.
How to choose between Standard, Business and Business Pro?
Standard (€19/month) is suitable for teams of 5 to 10 people signing up to 100 envelopes per month. Business (€39/month) adds multi-signer batch sending, mobile web forms and payment collection during signing — relevant for HR, real estate and sales teams that are industrializing collection. Business Pro (€99/month) unlocks 1,000 envelopes, 1,500 SMS and priority SLA for organizations scaling their volume.
What is the cost to add a user?
None. Standard includes 10 users, Business 10 users, Business Pro and Enterprise offer unlimited users. No per-seat cost or hidden surcharge. Personal and Free are single-user by design.
Are authentication SMS charged extra?
No, within the quota included in your plan: Business includes 300 SMS/month and Business Pro 1,500 SMS/month for advanced eIDAS signatures. Beyond that, supplementary packs are available from €19 for 500 SMS, purchasable on an ad-hoc basis without changing your plan.
Is there a discount for annual payment?
Yes. Annual payment automatically applies approximately 16% discount on all paid plans. Standard goes for example from €19/month to €16/month (€192/year), Business from €39/month to €33/month (€396/year). Billing is done once for the entire year.
What payment methods do you accept?
Bank card (Visa, Mastercard, American Express), SEPA direct debit in the eurozone, and PayPal for individuals and freelancers. In West and Central Africa, we accept Mobile Money (Orange Money, Wave, MTN Mobile Money, Moov) via CinetPay. Invoices are issued in euros or CFA francs depending on your country.
Does the free plan have an expiration date?
No. The Free plan remains usable indefinitely, with no time limit or disguised trial period. It includes 5 envelopes/mo for 14 days, then 2/mo, simple electronic signature (SES) compliant with eIDAS and legal archiving for 10 years. This is our commitment to true freemium.
How does the money-back guarantee work?
All paid plans benefit from a 14-day money-back guarantee without justification, in accordance with European withdrawal rights. You can request a full refund from your subscription space or by email to support@certyneo.com — the credit is applied to your initial payment method within 5 business days.
Learn more about electronic signature
Our guides to help you choose the right solution for your needs.
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