Certyneo vs DocuSign vs Yousign: which solution should you really choose?
Pricing, features, eIDAS compliance, GDPR hosting — everything you need to know before choosing your electronic signature platform.
Yousign vs DocuSign: which one to choose?
Yousign is the long-standing French player, hosted in France and eIDAS compliant, but billed per user: beyond the One plan, limited to a single user, expect €23 excl. VAT per user per month (Plus plan). DocuSign is the global benchmark with the most features, but its US hosting exposes it to the Cloud Act, and its Standard team plan also costs €23 per user per month, for just 100 envelopes per user per year. For 80% of French SMEs, the best alternative today is Certyneo: a flat €19 / month (whole team), GDPR-compliant EU hosting, and all of Yousign's eIDAS features.
Why this comparison?
The electronic signature market has grown significantly. But between a high-priced American solution, a historic French player, and a modern European alternative, the differences are substantial.
DocuSign is the global standard — but its pricing is designed for the American market and its hosting raises legitimate GDPR concerns. Yousign answered this need with a French-focused offering, but its pricing remains steep for SMBs. Certyneo was created to fill this gap: native European compliance, affordable pricing, and features built for businesses that want to move fast.
European compliance
eIDAS regulation imposes strict standards. Not all solutions are equivalent — we detail the signature levels supported by each.
True total cost
Beyond list price, we compare cost per envelope, included users, and hidden fees — what makes all the difference at scale.
Data sovereignty
Where are your documents hosted? On American servers or in the European Union? A decisive factor for sensitive data.
Differentiating features
AI contract generator, REST API, native integrations, brand customization — what each solution actually delivers.
Price comparison
For a team of 5 with ~100 envelopes/month
DocuSign
Standard
23 €
/ user / month
- eIDAS signature
- ~ API on a separate plan (from €50/month)
- EU hosting not guaranteed
- Per-user pricing
- No free plan
Yousign
Plus
23 €
/ user / month
- eIDAS signature
- France hosting
- ~ API sold separately (from €104 excl. VAT/month)
- Per-user pricing
- No AI generation
Certyneo
Standard
19 €
/ month — 5 users included
- eIDAS signature (SES & AES)
- EU hosting
- Full REST API
- Flat pricing
- AI generator included
Complete feature comparison
All key features reviewed, straightforward and honest.
| Criterion | Certyneo | DocuSign | Yousign |
|---|---|---|---|
| 💶 Pricing | |||
| Entry Plan | 0 € (5 approx.) | €9/month (Personal, 1 user) | Yes — 2 signing invitations/month |
| Team Plan (5 users) | €19/month | €115/month (5 × €23, Standard) — 500 envelopes a year | €115 excl. VAT / month (Plus plan) |
| Billing Model | Flat rate | Per user | Per user |
| Unlimited Envelopes | Business Plan | Limited by plan | From the Plus plan |
| 🏛 Compliance & Legal | |||
| Simple (SES) eIDAS signature | ✓ | ✓ | ✓ |
| Advanced (AES) eIDAS signature | ✓ | Custom quote (enhanced plans) | ✓ |
| Complete Audit Trail | ✓ | ✓ | ✓ |
| 10-Year Archiving | ✓ Included | Optional | Optional |
| 🔒 Security & Data | |||
| European Union Hosting | ✓ European Union | ✗ USA by default | ✓ France |
| US Cloud Act Exposure | None | Exposed | Not exposed |
| Native GDPR Compliance | ✓ | Partial | ✓ |
| ⚙️ Features | |||
| Multi-Signers & Order | ✓ | ✓ | ✓ |
| AI Contract Generator | ✓ Exclusive | ✗ | ✗ |
| Complete REST API | ✓ From €9/month | Separate Developer plan, from €50/month | Sold separately, starting at €104/month excl. VAT |
| AI Contract Analysis | ✓ Exclusive | ✗ | ✗ |
| Free Assisted Migration | ✓ Included | ✗ | ✗ |
| Interface in | 24 languages | 44 languages | 10 languages |
Which solution for which use case?
Based on your context, here is our honest recommendation.
✦ Choose Certyneo if…
You are an SME, startup, or professional firm
- Your budget is an important criterion
- You need native eIDAS compliance in the EU
- You want to generate contracts by AI directly
- You are migrating from DocuSign or Yousign
- You want a complete API at no extra cost
→ Consider DocuSign if…
You have specific US constraints
- Your clients or partners are exclusively American
- Your IT department mandates DocuSign for contractual reasons
- You use advanced Salesforce integrations
→ Consider Yousign if…
You have a historical relationship
- You are already a customer and switching would be too costly
- Your IT department requires hosting in France specifically
✦ Certyneo excels particularly for…
These industries
- Real estate (mandates, offers, leases)
- HR (employment contracts, amendments, severance agreements)
- Legal (engagement letters, private deeds)
- Healthcare (consents, agreements)
- Freelancers & independents (quotes, terms & conditions)
Migrate from DocuSign or Yousign in 3 steps
Our team handles your data and template migration. Free of charge.
Create your free account
No credit card required. Your workspace is operational in less than 2 minutes.
Share your data
Send your templates and history to our team. We handle the import for you.
Cancel your previous subscription
We help you calculate your optimal cancellation date to avoid any overlap.
Frequently asked questions
What companies ask us before switching solutions.
Is Certyneo really eIDAS compliant like DocuSign?
Yes. Certyneo natively supports the three eIDAS levels — simple (SES), advanced (AES) and qualified (QES, legal equivalent of a handwritten signature in the EU, billed per act at €14.90/signature without a subscription and €9.90 with one, on all plans, including Free). Our documents have the same legal value throughout the European Union. The key difference with DocuSign: our infrastructure is hosted (EU), which avoids data transfer issues outside the EU.
What happens to my documents already signed on DocuSign or Yousign?
Your already-signed documents retain their legal value regardless of the platform. During migration, we help you export and archive your history. You can continue to access your previously signed documents for 90 days after canceling your old account.
Is the support quality comparable to Yousign?
Certyneo support is available in French, by email on all plans, and with priority support starting from the Personal plan. Business customers benefit from dedicated support with a dedicated contact. Our response target is under 4 hours on business days.
Can I integrate Certyneo with my CRM or HR tool?
Yes. Certyneo offers native integrations with HubSpot, Salesforce, Slack, Zapier and Make. For custom integrations, the REST API is complete and documented — available from the Standard plan (€19/month).
Is the AI contract generator included in all plans?
The AI contract generator is available starting from the free plan for testing. Templates cover EU and OHADA formats. Paid plans unlock more templates and advanced customization. This is an exclusive feature of Certyneo, absent from DocuSign and Yousign.
Other Comparisons
Certyneo head-to-head with each solution, no spin.
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Certyneo vs Yousign: the comparison · Alternative to Yousign