Certyneo vs DocuSign vs Yousign: which solution should you really choose?
Pricing, features, eIDAS compliance, GDPR hosting — everything you need to know before choosing your electronic signature platform.
Yousign vs DocuSign: which one to choose?
Yousign est l'acteur français historique, hébergé en France et conforme eIDAS, mais avec un tarif premium (~24,5 € / utilisateur / mois). DocuSign est la référence mondiale avec le plus de fonctionnalités, mais l'hébergement aux États-Unis l'expose au Cloud Act et son prix démarre à 32,5 € / utilisateur. Pour 80 % des PME françaises, la meilleure alternative est aujourd'hui Certyneo : 19 € / mois forfaitaire (équipe entière), hébergement Allemagne GDPR, et toutes les fonctionnalités eIDAS de Yousign.
Why this comparison?
The electronic signature market has become significantly more competitive. But between a high-priced American solution, a historic French player, and a modern European alternative, the differences are substantial.
DocuSign is the global standard — but its pricing is designed for the American market and its hosting raises legitimate GDPR concerns. Yousign addressed this need with a French-focused offering, but its pricing remains high for SMEs. Certyneo was created to fill this gap: native European compliance, accessible pricing, and features designed for businesses that want to move fast.
European compliance
eIDAS regulation imposes strict standards. Not all solutions are equivalent — we detail the signature levels supported by each.
True total cost
Beyond the advertised price, we compare the cost per envelope, included users, and hidden fees — what makes all the difference at scale.
Data sovereignty
Where are your documents hosted? On American servers or in the European Union? A decisive factor for sensitive data.
Differentiating features
AI contract generator, REST API, native integrations, brand customisation — what each solution actually offers.
Price comparison
For a team of 5 people with ~100 envelopes / month
DocuSign
Business Pro
~65 €
/ user / month
- eIDAS signature
- API available
- EU hosting not guaranteed
- Per-user pricing
- No free plan
Yousign
Business
~49 €
/ user / month
- eIDAS signature
- France hosting
- ~ Limited API
- Per-user pricing
- No AI generation
Certyneo
Standard
19 €
/ month — 5 users included
- eIDAS signature (SES & AES)
- EU hosting (Germany)
- Complete REST API
- Flat pricing
- AI generator included
Complete feature comparison
All key features reviewed, without sugar-coating.
| Criterion | Certyneo | DocuSign | Yousign |
|---|---|---|---|
| 💶 Pricing | |||
| Entry plan | £0 (5 env.) | No free plan | 14-day trial |
| Team plan (5 users) | 29 € / mois | ~£325 / month | ~£245 / month |
| Billing model | Flat rate | Per user | Per user |
| Unlimited envelopes | Business plan | Limited by plan | Limited by plan |
| 🏛 Compliance & Legal | |||
| Simple eIDAS signature (SES) | ✓ | ✓ | ✓ |
| Advanced eIDAS signature (AES) | ✓ | ✓ | ✓ |
| Complete audit trail | ✓ | ✓ | ✓ |
| 10-year archiving | ✓ Included | Optional | Optional |
| 🔒 Security & Data | |||
| European Union hosting | ✓ Germany | ✗ USA by default | ✓ France |
| Exposure to US Cloud Act | None | Exposed | Not exposed |
| Native GDPR compliance | ✓ | Partial | ✓ |
| ⚙️ Features | |||
| Multi-signatories & order | ✓ | ✓ | ✓ |
| AI contract generator | ✓ Exclusive | ✗ | ✗ |
| Complete REST API | ✓ From £9/month | ✓ Business Pro plan | Partial (Premium plan) |
| AI contract analysis | ✓ Exclusive | ✗ | ✗ |
| Free assisted migration | ✓ Complimentary | ✗ | ✗ |
| Interface in | 41 languages | 44 languages | 10 languages |
Which solution for which use case?
Depending on your context, here is our honest recommendation.
✦ Choose Certyneo if…
You are an SME, startup or professional practice
- Your budget is an important criterion
- You need native eIDAS compliance in the EU
- You want to generate contracts by AI directly
- You are migrating from DocuSign or Yousign
- You want a complete API with no additional cost
→ Consider DocuSign if…
You have specific US constraints
- Your clients or partners are exclusively American
- Your IT department requires DocuSign for contractual reasons
- You use advanced Salesforce integrations
→ Consider Yousign if…
You have a historical relationship
- You are already a customer and switching would be too costly
- Your IT department requires hosting in France specifically
✦ Certyneo excels particularly for…
These business sectors
- Real estate (mandates, agreements, leases)
- HR (contracts, amendments, settlement agreements)
- Legal (engagement letters, private deeds)
- Healthcare (consents, agreements)
- Freelancers & independent professionals (quotations, terms and conditions)
Migrate from DocuSign or Yousign in 3 steps
Our team handles the migration of your data and templates. Free of charge.
Create your free account
No payment card required. Your workspace is operational in less than 2 minutes.
Share your data
Send your templates and history to our team. We handle the import for you.
Cancel your old subscription
We help you calculate your optimal cancellation date to avoid any overlap.
Frequently asked questions
What companies ask us before switching solutions.
Is Certyneo truly eIDAS compliant like DocuSign?
Yes. Certyneo supports simple (SES) and advanced (AES) electronic signature as defined by eIDAS regulation. Our documents have the same legal value throughout the European Union. The key difference with DocuSign: our infrastructure is hosted in Germany (EU), which avoids data transfer issues outside the EU.
What happens to my documents already signed on DocuSign or Yousign?
Your already signed documents retain their legal value regardless of the platform. During migration, we help you export and archive your history. You can continue to access your old signed documents for 90 days after cancelling your old account.
Is support quality comparable to Yousign?
Certyneo support is available in French, by email on all plans and as priority support from the Personal plan onwards. Business customers benefit from dedicated support with an identified contact. Our response target is within 4 hours on working days.
Can I integrate Certyneo with my CRM or HR tool?
Oui. Certyneo propose des intégrations natives avec HubSpot, Salesforce, Slack, Zapier et Make. Pour les intégrations sur mesure, l'API REST est complète et documentée — disponible dès le plan Standard (29 €/mois).
Is the AI contract generator included in all plans?
The AI contract generator is accessible from the free plan to test. Templates cover EU and OHADA formats. Paid plans unlock more templates and advanced customisation. This is a feature exclusive to Certyneo, absent from DocuSign and Yousign.
Other comparisons
Certyneo head-to-head with each solution, no marketing spin.
Ready to save 70% on your electronic signature?
Create your free account in 2 minutes. No payment card. Free assisted migration.
Already a DocuSign or Yousign customer? Discover our free migration offer