Certyneo case studies
Discover how organisations across all sectors use Certyneo for their electronic signature needs.
Transparency. Out of respect for our clients' confidentiality, we present anonymised use cases. For named references, please contact our team.
Sectors we support
Anonymised use cases
Real scenarios, based on aggregated client feedback.
The figures cited are averages observed across our user base. No client names or data are disclosed.
Law firm
Anonymised case study
A 12-lawyer firm signs engagement letters, fee agreements and representation mandates directly from its case management software, without printing or travel.
Following REST API integration, documents are sent within 10 minutes of case opening. The firm now processes 3× more cases in the intake phase without increasing headcount.
Estate agent
Anonymised case study
An 8-agent estate agency processes sale mandates, residential leases and purchase agreements from its real estate CRM. Property owners sign on mobile, wherever they are.
Pre-filled templates (simple / exclusive mandate) reduce manual data entry from 20 minutes to 2 minutes. The time between viewing and signed mandate has dropped from 4 days to less than 6 hours.
HR & Recruitment Firm
Anonymised case study
A recruitment firm digitises 100% of its onboarding: employment contracts, mission amendments, GDPR policies and confidentiality agreements for its major account clients.
Multi-signatory bulk sending allows the candidate, HR manager and legal representative to sign simultaneously. Average onboarding time has dropped from 5 working days to 18 hours.
Our use case methodology
The use cases presented on this page are built from aggregated customer feedback collected during our quarterly steering committees and satisfaction surveys (NPS, CSAT). No company names, no personal data, and no contractual amounts are disclosed — sectoral profiles (law firm, real estate agency, HR consultancy) cover a representative sample of users in this vertical rather than a single organization. The figures displayed (time savings, cost reductions, volumes) are averages observed across our user base, validated by our Customer Success team. This anonymization approach is deliberate: it respects our clients' commercial confidentiality while giving prospects honest benchmarks to evaluate expected ROI.
Frequently asked questions about Certyneo client cases
How do you choose the use cases presented?
We select sectors where we have at least a dozen customers in production and where gains are quantifiable (signature time, envelope volume, administrative savings). For each sector, we aggregate feedback from 5 to 20 different organizations to prevent any single case from skewing the average. The list evolves each quarter to reflect new adoption trends we observe.
Why are all cases anonymized?
Three reasons. (1) Commercial confidentiality: the majority of our clients prefer not to publicly display their dependence on an electronic signature provider. (2) Editorial honesty: presenting sectoral averages rather than a single case avoids cherry-picking and gives prospects robust comparison points. (3) GDPR compliance: no company name, no personal data leaves our systems without explicit written agreement, in accordance with our DPA.
Can we obtain named references?
Yes. For significant projects (volume > 1,000 envelopes/month or critical business process), our Customer Success team can organize, with prior agreement from referring clients, direct contact with one of our clients in your sector. This introduction is free and confidential — contact sales@certyneo.com to request it as part of an evaluation.
How are the figures (−78 %, ×3, etc.) measured?
All displayed figures come from documented before/after measurements at our clients. Average signature time is measured between envelope sending and finalization by all signatories, compared to a handwritten baseline (printing, scanning, postal mail, or in-person). Cost savings include paper, postage, travel, and administrative processing time. We publish only metrics for which we have comparable data over at least 3 months of production.
My sector is not listed — is Certyneo still suitable?
Probably yes. The sectors presented are those where we have the most documented feedback, not our entire user base. Certyneo is now used in over 25 sectors: associations, condominium associations, communications agencies, IT services, SaaS startups, distribution, energy, transport, etc. To validate fit for your specific case, request a personalized demo.
How can I share my story as a Certyneo customer?
If you use Certyneo and would like to see your experience published (anonymous or named, your choice), contact press@certyneo.com or use the button below. In exchange, we offer visibility on certyneo.com, one month of Pro plan free, and a "Certyneo Client" badge integrable into your website and email signature.
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