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Certyneo
Banks, insurers, brokers, fintechs

Electronic signature for banking & insurance

Business account opening, mortgage loan files, insurance subscriptions, brokerage agreements, portfolio management mandates: dematerialize all acts signed by your institution with an eIDAS level of proof. Compliant with DSP2 and DDA directives, Monetary and Financial Code, Insurance Code and KYC requirements.

Use cases in banking, insurance and fintech

All contractual acts of a bank, insurer or broker can be signed electronically, from initial KYC to life insurance policy subscription.

Business account opening

Account agreement (art. L312-1-1 Monetary and Financial Code), dematerialized KYC business, signature of annexed bylaws. Advanced signature recommended + qualified timestamp for DSP2 traceability.

Mortgage loan file

Loan offer (art. L313-14 Consumer Code), 10-day reflection period under Scrivener law with precise traceability, sequential signatures borrower + co-borrowers + potential guarantor.

Insurance subscription

Life insurance contracts (art. L132-5-1 Insurance Code), insurance protection, commercial insurance. 14-day cancellation period (art. L112-2-1) timestamped, handwritten mention replaceable by advanced signature.

Brokerage agreement

Insurance or credit brokerage mandates (art. L519-1 Monetary and Financial Code for credit, L511-1 Insurance Code for insurance), with precise remuneration and reflection period.

Portfolio management mandate

AMF/ACPR mandates for managed discretionary management (art. D533-15 Monetary and Financial Code). Advanced signature + qualified timestamp, audit trail compliant with MIF II requirements.

Distance selling & customer portal

Remote subscriptions with 14-day withdrawal period (art. L222-7 Consumer Code for financial services), enhanced identification procedure DSP2 included.

Why Certyneo for banking & insurance

Six guarantees specifically tailored to the regulatory requirements of financial and insurance institutions.

Strong identification DSP2-compatible

OTP SMS + email verification, compliant with strong customer authentication (SCA) requirements of DSP2. Qualified timestamp and SHA-256 hash guarantee integrity and non-repudiation.

Regulatorily opposable audit trail

Each envelope produces a signature certificate: OTP identity, IP, qualified timestamp, SHA-256 hash. Admissible before the ACPR, the AMF, and all civil and commercial courts.

Hébergement UE & GDPR

Chiffrement TLS 1.3 en transit, AES-256 au repos, isolation stricte des données. Hébergement 100 % UE (Allemagne, IONOS), aucune sous-traitance hors UE. DPA conforme GDPR incluse, compatible avec les exigences de localisation des données bancaires.

10-year compliant archiving

10-year archiving with probative value (art. L123-22 Commercial Code, art. R313-3 Consumer Code). Complete export at any time for ACPR/AMF audit or transmission to successor.

Conforme eIDAS — niveau avancé (AES)

Signature avancée conforme au règlement (UE) n°910/2014. Pour les opérations exigeant le niveau qualifié (QES), roadmap d'intégration avec prestataire QTSP partenaire.

REST API + webhooks

Public REST API for native integration into your banking CRM or insurance platform. Webhooks for workflow management (envelope.signed, recipient.signed). Compatible with leading core banking and insurance IT systems.

Probative value in banking & insurance

The probative value of an electronic signature in finance hinges on three fronts: demonstrating strong customer authentication (DSP2 SCA), proving compliance with legal timeframes (Scrivener, withdrawal, cancellation), and guaranteeing the integrity of the archived contract in case of ACPR/AMF audit.

Certyneo delivers for each signature a audit certificate integrated into the PDF, which brings together technical evidence:

  • Signatory identity (email + phone verified by OTP — DSP2 SCA compatible)
  • Qualified timestamp of each action (send, view, sign, refuse)
  • SHA-256 cryptographic hash of the signed document
  • IP and rough geolocation of the signatory
  • Detailed log of reminders and notifications
  • Traceability of legal deadline (Scrivener reflection, withdrawal, waiver)

This body of evidence meets the requirements of article 1366 of the Civil Code, the eIDAS regulation and supervisory authorities (ACPR, AMF). In case of audit or client dispute, the audit trail constitutes direct admissible evidence.

DSP2, DDA, Monetary Code and eIDAS compliance

Certyneo complies with the legal framework applicable to banks, insurers and fintechs.

DSP2 Directive (EU 2015/2366) — SCA

Strong customer authentication (SCA) requires two of three elements: knowledge (password), possession (phone OTP), inherence (biometrics). Certyneo natively covers knowledge + possession elements via SMS and email OTP.

DDA Directive (EU 2016/97) — insurance distribution

The insurance distribution directive requires a documented pre-contractual information procedure (DIC IPID, duty of advice). Certyneo enables electronic signature of information elements with timestamped tracing of delivery to the client.

Monetary and Financial Code — art. L312-1-1 (account) & L313-14 (credit)

Article L312-1-1 requires a written account agreement prior to opening; article L313-14 governs mortgage loan offers with a 10-day cooling-off period. Certyneo precisely traces the moment of acceptance and the elapse of the legal deadline.

Insurance Code — art. L132-5-1 & L112-2-1

Article L132-5-1 requires prior information notice for life insurance; article L112-2-1 sets a 14-day withdrawal period for distance sales. Certyneo''s advanced signature + qualified timestamp make these deadlines enforceable.

Frequently asked questions from financial institutions

Can a business account agreement be signed electronically?

Yes, without restriction. Article L312-1-1 of the Monetary and Financial Code requires a written prior agreement but prescribes no specific form. Certyneo''s advanced signature (AES) meets DSP2 requirements for strong customer authentication (SCA) while precisely timestamping acceptance.

How to comply with the 10-day Scrivener cooling-off period on a mortgage?

Certyneo precisely timestamps the availability of the loan offer and client signature. The audit trail proves unambiguously that the 10-day period (art. L313-34 Consumer Code) was respected before signature — enforceable in case of contract enforceability dispute.

Does electronic signature replace handwritten endorsement in life insurance?

Yes, within the framework of advanced signature (AES) with audit trail. French case law recognizes that advanced electronic signature, accompanied by audit trail demonstrating client knowledge of contractual elements, satisfies article L132-5-1 requirements of the Insurance Code.

Is the 14-day withdrawal period enforceable?

Yes. Qualified timestamp of contract signature triggers the withdrawal period of article L112-2-1 of the Insurance Code (insurance) or L222-7 of the Consumer Code (distance financial services). Certyneo traces this period and automatically notifies its expiration.

Does Certyneo integrate with my banking CRM?

A public REST API is available with event webhooks (envelope.signed, recipient.signed, deadline.reached). Compatible with major core banking systems (Sopra, Linedata, Murex) and insurance IT (Adelia, Cassiopae) via webhooks or polling.

Les données client sont-elles protégées par le GDPR bancaire ?

Oui. Chiffrement TLS 1.3 + AES-256, isolation stricte par établissement, hébergement 100 % UE (Allemagne) sans sous-traitance hors UE. DPA conforme GDPR disponible incluant les clauses spécifiques au secret bancaire (art. L511-33 Code monétaire et financier) et au secret des assurances.

What to do in case of ACPR or AMF audit?

Certyneo audit trail is exportable anytime as certified PDF. It documents signer identity, qualified timestamp, document integrity, compliance with legal deadlines. These elements are enforceable against supervisory authorities to demonstrate compliance with duty of advice and pre-contractual information.

How much does electronic signature cost for a financial institution?

A free plan allows testing on 5 envelopes per month. Beyond that, paid plans start at a rate compatible with current opportunity cost of paper files. 10-year archiving, eIDAS audit trail and technical support are included.

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