E-signature for IT and CIO teams
SaaS contracts, supplier NDAs, GDPR DPAs, SLAs, support contracts, audit authorisations: Certyneo offers multi-signer signature (IT buyer + DPO + CISO) + tamper-proof audit trail. NIS2, GDPR and eIDAS compliant.
IT between procurement, legal and compliance
A SaaS contract typically involves 4 signers: IT buyer, DPO, CISO, legal. Without a centralised workflow, the contract gets lost in emails; production rollout waits weeks. Certyneo orchestrates parallel signature of all 4 signers in a single envelope.
A SaaS contract requires four dispersed signatories
IT Buyer, DPO, CISO and Legal must all approve. Parallel signature from all four in a single envelope avoids endless email loops.
The contract gets lost in mailboxes
Without a centralized workflow, versions scatter and production waits. The single envelope maintains a single source of truth and a complete audit trail.
Production deployment waits weeks for signatures
Approval delays postpone tool deployment. Orchestrating signatories in one pass shortens the time between decision and production.
All your IT contracts online
6 use cases covering SaaS subscriptions, tech supplier management and compliance.
SaaS contract / SLA
B2B SaaS subscription with technical annex (RPO/RTO, 99.95% availability, downtime penalties). Native multi-signer.
GDPR DPA (art. 28)
Data Processing Agreement (DPA) compliant with GDPR article 28: SCC annex, non-EU transfers (Standard Contractual Clauses), subcontractor list.
IT supplier NDA
Tech confidentiality agreement, pre-PoC, log / data sharing agreement. Multi-language for offshore suppliers.
Support & maintenance contract
Application maintenance contract (AMS), L1/L2/L3 support contract, reversibility agreement, third-party application maintenance contract.
Audit & pentest authorisation
Pentest mandate, security audit mandate, bug bounty agreement, vulnerability scan authorisation (rule of engagement).
Cloud & hosting contract
IaaS/PaaS/SaaS contract, colocation contract, HDS hosting contract (healthcare), sovereign cloud SecNumCloud agreement.
Why Certyneo for CIOs
Native multi-signer workflow
IT buyer + DPO + CISO + legal sign in parallel, not sequentially. Reduces processing time from 3 weeks to 48 hours.
Tamper-proof audit trail
Every action on the contract (creation, send, view, signature, refusal) is RFC 3161 timestamped, IP + user-agent captured, cryptographic seal. Exportable for ISO 27001 / NIS2 audit.
SAML 2.0 SSO (Business Pro)
Authentication via your enterprise directory (Azure AD, Okta, Google Workspace, or any other SAML 2.0-compatible provider). Just-In-Time account provisioning on first sign-in.
Frequently asked questions — IT/CIO
- Is Certyneo NIS2 compliant?
- Yes. The NIS2 directive (EU 2022/2555) requires for essential / important entities: (a) signature audit trail, (b) reinforced authentication (MFA), (c) access traceability. Certyneo covers these 3 obligations by default.
- Can the Certyneo DPA be signed directly from your platform?
- Yes. The Certyneo standard DPA (GDPR article 28) is pre-filled and available in your account with one click. You can amend it self-service (SCC addition, non-EU transfer restriction). Signature in under 5 minutes.
- What strong authentication (MFA) does Certyneo offer?
- TOTP (Google Authenticator, Authy), SMS-OTP, email-OTP, FIDO2 / WebAuthn (Yubikey keys, Touch ID), biometry (Face ID / Touch ID iOS), video KYC (for QES). Configurable per role or per document.
- Can I audit all my users' actions?
- Yes. Our consolidated audit log exports in CSV/JSON all actions (creation, send, signature, modification, deletion) with timestamp, IP, user-agent and user identifier. 10-year retention (configurable to 30 years for pharma compliance).
- Does Certyneo offer a contractual SLA?
- Yes, on the Business and Enterprise plans: 99.9% monthly availability, i.e. at most about 43 minutes of downtime per month, with an invoice credit of 10 to 50% depending on the shortfall observed. An enhanced SLA can be negotiated on the Enterprise plan. Infrastructure hosted in the European Union (IONOS).