Electronic signature from Jira and Confluence
The Certyneo app installs on your Atlassian site and adds a signature panel to Jira issues and Confluence pages. Pick an attachment, name the signers, send — no downloading the document, no second browser tab.
A Forge app, running on Atlassian's own infrastructure. Works with Jira Cloud and Confluence Cloud; Data Center editions are not supported.
What the app changes day to day
The contract drafted in Confluence, or attached to the issue that tracks it, goes out for signature where it already lives. The download-here, upload-there, come-back-and-paste-the-link round trip is gone.
A panel inside the Jira issue
The Certyneo panel sits in the issue: it lists the signable attachments, you add the signers and send. Envelopes sent from that issue stay visible there with their status.
An action on the Confluence page
From the ••• menu of a page or blog post, the Certyneo entry opens the same send dialog: the page itself, converted to PDF, or one of its attachments.
No manual upload
The app fetches the document at send time, using your own Atlassian permissions. Nothing to download to your machine, nothing to re-upload elsewhere.
Connected by a revocable API key
The app authenticates with a Certyneo API key, held per Atlassian user and revocable in one click from your dashboard.
Where the app shows up
Three places, installed once for both Jira and Confluence.
| Location | What you do there |
|---|---|
| Jira issue | Pick the attachment, the signers and the signature level, then send. Envelopes from that issue stay listed with their status. |
| Confluence page or blog post | A Certyneo entry in the ••• menu: the page itself converted to PDF, or one of its attachments, with the same signers and signature level. |
| Jira and Confluence settings | The connection screen: each user links their own Certyneo account there, or disconnects it. |
What you can send
The app runs on the Certyneo API: what you get from Atlassian is an ordinary envelope, with the same guarantees as one sent from the dashboard.
Simple or advanced signature
Simple level (SES) by default, or advanced level (AES) with a one-time code sent by SMS to every signer.
Tracking from the issue
The panel shows the status of every envelope sent from that issue or page: sent, partially signed, signed, declined, expired.
Evidence and audit trail
Every envelope keeps its evidence certificate and audit trail in Certyneo, reachable from the link shown in the panel.
Several signers and recipients
Add as many signers as you need, plus recipients in copy or read-only.
Set the app up in four steps
Five minutes, no technical work required.
- 1
Install the app from the Atlassian Marketplace
Search for Certyneo in the Marketplace, then install the app on your Jira or Confluence site. A site administrator is enough.
- 2
Create a Certyneo API key
In Certyneo, open Settings then API keys and create a key. Copy it: it is shown only once.
- 3
Paste the key into the app
Open the Certyneo panel on an issue, or the Certyneo settings screen, and paste your key. It is verified, then stored encrypted, for your Atlassian account only.
- 4
Send a first attachment
Pick an attachment, enter one signer, send. The envelope appears immediately in the panel and in your Certyneo dashboard.
Security and data
The app runs on Atlassian's infrastructure (the Forge platform): nothing is hosted on our side beyond the Certyneo API it calls. It only reads what you point it at.
- Permissions limited to reading issues, pages and their attachments
- A single allowed network destination: the Certyneo API
- API key stored encrypted, per Atlassian user, never shared across the site
- Immediate revocation from your Certyneo API keys, without uninstalling the app
Frequently asked questions
Do I need a specific plan?
No. The app is included on every Certyneo plan: it consumes your envelopes exactly like a send from the dashboard. Installing it from the Atlassian Marketplace is free.
Where do I find my API key?
In Certyneo, under Settings then API keys. Create a key dedicated to Atlassian so you can revoke it without touching your other integrations.
Is the app available on the Atlassian Marketplace?
Publication is under way. Until it is publicly listed, it can be installed on request through a private installation link — write to us from the contact page.
Are Jira Data Center and Confluence Data Center supported?
No. The app is built on Forge, Atlassian's cloud platform, so it only works with Jira Cloud and Confluence Cloud. On Data Center, the Certyneo API and webhooks remain usable directly.
What data leaves Atlassian?
Only the attachment you send and the signer details you type in. The app holds no write permission in Jira or Confluence, and calls no other service.
Does sending from Jira cost more?
No. An envelope sent from Jira or Confluence is counted exactly like an envelope sent from Certyneo.
Go further
Sign without leaving Jira
Create an account, generate an API key and connect the app to your Atlassian site.