Certyneo vs DocuSign : comparative guide 2026
Leader historique américain de la signature électronique. Neutral comparison ng dalawang solusyon sa mga pamantayan na tunay na mahalaga: actual pricing, eIDAS compliance, US Cloud Act exposure, at API access.
- Headquarters
- San Francisco, États-Unis
- Hosting
- Régions globales par défaut (US/EU/AU). EU-only en option payante.
- US Cloud Act
- Exposed
Data verified on 2026-04-01 sa ang official site ng DocuSign. Ang pricing at features ay nagbabago — i-verify muli bago mag-sign.
Public pricing ng DocuSign
DocuSign propose un essai gratuit limité à 30 jours, mais aucun plan gratuit permanent.
| Plan | Presyo | Kasama | Bantayan |
|---|---|---|---|
| Personal | 10 $US / mois | 5 enveloppes / mois — 1 utilisateur | Limite stricte à 5 enveloppes ; SMS d'authentification facturés en supplément |
| Standard | 25 $US / utilisateur / mois | Enveloppes illimitées — facturé par utilisateur émetteur | Le coût scale linéairement avec le nombre d'émetteurs |
| Business Pro | 40 $US / utilisateur / mois | Standard + paiements + champs avancés + SMS authentification | — |
For comparison — Certyneo offers a Permanent Free plan (5 envelopes / month), a Standard plan at 19 €/month with REST API included, and a Business plan at 39 €/month (Business) or 99 €/month (Business Pro) with unlimited envelopes (billed per account, not per sender user). See Certyneo details
Feature-by-feature comparison
Neutral comparison table. Bawat linya ay nagsasaad kung ano ang inaalok ng bawat solusyon ayon sa kanyang public documentation.
| Feature | Certyneo | DocuSign |
|---|---|---|
| Plan gratuit | 5 enveloppes / mois — 1 utilisateur — eIDAS SES + audit trail | Pas de plan gratuit permanent — essai 30 jours |
| API REST + webhooks | Inclus dès le plan Standard (19 €/mois) — endpoints documentés | API disponible à partir du plan Business Pro (40 $US/util/mois) |
| Templates réutilisables | Illimités sur tous les plans — champs dynamiques | Inclus dès le plan Standard |
| Multi-signataires (séquentiel ou parallèle) | Inclus sur tous les plans payants | Inclus dès le plan Standard |
| Preuve de signature & audit trail | PDF de preuve eIDAS, horodatage qualifié, log immuable | Certificat d'achèvement signé numériquement, audit trail détaillé |
| Signature qualifiée (QES) | AES via OTP email/SMS — QES en option (réservé entreprise) | QES disponible en Europe via DocuSign EU Advanced & Qualified Signatures |
| Hébergement UE par défaut | IONOS Allemagne (UE) — pas d'option non-UE | Option EU-only payante (DocuSign EU) |
| Exposition au Cloud Act US | Aucune — entité française, infrastructure UE | Exposé — entité US-domiciled |
| Interface utilisateur disponible en | 41 langues | 44 langues |
| Tampon d'entreprise réutilisable | Inclus dès le plan Standard (19 €/mois) — jusqu'à 5 tampons configurables, appliqués automatiquement sur les documents signés à côté de la signature | Stamps disponibles à partir du plan Business Pro (40 $US/util/mois) — facturé par utilisateur émetteur |
Piliin ang Certyneo kung…
- Vous traitez des données personnelles de citoyens européens et voulez écarter le risque Cloud Act.
- Votre coût par utilisateur émetteur explose : Certyneo facture par enveloppe, pas par utilisateur.
- Vous voulez un plan gratuit permanent pour tester ou pour les volumes très faibles.
- Vos équipes sont francophones et vous voulez un support et une interface en français natif.
Manatili sa DocuSign kung…
- Vous opérez majoritairement aux États-Unis ou en Asie-Pacifique avec une logistique cross-border lourde.
- Vous avez déjà des intégrations Salesforce, Workday ou SAP profondément couplées à DocuSign Connect.
- Vos signataires sont habitués à l'expérience DocuSign et le coût de migration formation est prohibitif.
- Vous avez un besoin spécifique de CFR Part 11 (industrie pharma régulée FDA).
Frequently asked questions
Is DocuSign GDPR compliant?
DocuSign claims GDPR compliance, but its status as an American company means it remains subject to the US Cloud Act (extraterritoriality). For European GDPR authorities, this creates a non-eliminable risk factor, even when DocuSign hosts in the EU. See the CNIL''s position on the Cloud Act.
Can I import my DocuSign templates into Certyneo?
Our assisted migration offering covers the export of your signed envelopes (PDF + certificate of completion) and the reconstruction of your templates in Certyneo. DocuSign''s ''Connect'' feature is not directly exportable — the Certyneo equivalent (webhooks + REST API) must be reconfigured.
How much does migration from DocuSign cost?
Our migration offering is quoted based on the volume of templates, the number of archived envelopes to retrieve, and the complexity of existing integrations. The migration offering for fewer than 1,000 documents starts at 990 € exc. tax. See /offre-migration.
Will my signatories have to create a Certyneo account?
No. As with DocuSign, your signatories receive a single-use email link signed by usage. No account required to sign. The account is only necessary for sender users.
What features does Certyneo offer that DocuSign doesn''t have as standard?
Permanent free plan (5 envelopes/month — DocuSign offers only a 30-day trial), per-envelope pricing rather than per sender user, REST API included from 19 €/month (at DocuSign API gated to Business+), entirely EU hosting and French jurisdiction outside Cloud Act, interface in 41 languages vs 14 at DocuSign, and AI contract generator included.
How many users is DocuSign Business billed for vs Certyneo?
DocuSign Business charges 40 $US/user/month (≈ 37 €/user/month). A team of 10 senders represents 370 €/month minimum. Certyneo Standard at 19 €/month includes 10 users and 100 envelopes; Certyneo Business at 39 €/month adds batch sending, mobile forms and 300 envelopes — that''s 10× cheaper for equivalent SME use.
What level of AES signature do Certyneo and DocuSign offer?
Both support the AES (Advanced Electronic Signature) level according to the eIDAS regulation. At DocuSign, AES requires the Advanced Solutions plan or the dedicated module (custom enterprise pricing). At Certyneo, AES via OTP SMS+email is included from the Personal plan (9 €/month), with a timestamped RFC 3161 certificate issued by a European trusted third party.
Are Salesforce and HubSpot integrations as good at Certyneo?
Yes. Certyneo offers native integrations Salesforce, HubSpot, Pipedrive, Slack, Zapier and Make — accessible from the Standard plan at 19 €/month without add-ons. At DocuSign, Salesforce integration is on the Business Pro plan (60 $US/user/month) and HubSpot via Zapier only. Certyneo''s HMAC-signed webhooks also allow custom integration into any IT system.