Electronic SEPA Mandate (direct debit mandate)

The electronic SEPA mandate (e-mandate) allows a creditor to collect authorization for automatic direct debiting from a debtor entirely online, in accordance with EU Regulation No. 260/2012 and EPC (European Payments Council) directives. The debtor enters their IBAN and BIC, then signs the mandate via simple electronic signature (SES); the debtor's bank can authenticate it via Open Banking (DSP2/PSD2). The signed mandate must be retained for 14 months after the last debit. A valid e-mandate contains: the SEPA creditor identifier (SCI), the unique mandate reference (UMR), and the signature date. SaaS platforms, software publishers and training organizations frequently use Certyneo to collect SEPA mandates during online subscription, integrating the signature via the REST API in the order funnel.