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Certyneo
Glossary term · R

ROI of electronic signature

Definition

The ROI (return on investment) of electronic signatures is measured across four areas: (1) reduction of the signing cycle — from 5-10 days (post / scan) to under 1 hour on average, (2) direct savings — printing, postage, physical archiving (estimated at €15 to €30 per envelope), (3) reduction in abandonment rate — contracts awaiting paper signature have a 3× higher abandonment rate, (4) compliance — GDPR fines for poor retention of paper contracts can exceed the annual cost of a SaaS tool. The move to paperless generally pays back within 3 to 6 months for SMEs processing more than 50 contracts per month.

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